• Managing the daily operations of the business • Providing personal counselling and psychotherapy services • Delivering dedicated support to client base • Supporting clients who have a range of clinical and treatment needs • Complying with the ethical framework of BACP • Conducting clinical administration requirements • Maintaining confidential client records • case formulation • Applying clinical assessments and risk assessments • Identifying high risk cases and initiating the appropriate responses and interventions

• Managing a caseload of clients • Providing bespoke client support in accordance with their individual needs• Performing clinical assessments and risk assessments • Determining the required treatment plans • Applying psychological therapy interventions including CBT, CFT and person centred therapy • Adapting approaches and techniques for trauma, PTSD, anxiety, depression, chronic pain, chronic illness, chronic fatigue and BPD • Establishing strong and trusting therapeutic relationships with clients• Supporting clients to achieve their life goals • Maintaining current client records• Remaining self educated in professional best practices • Collaborating with colleagues and community workers to ensure of optimal service outcomes • Received commendations from clients for the exceptional levels of service and support they received

• Conducting extensive research on chronic pain and anxiety management • Creating and delivering community psychoeducational therapeutic programmes on how to maintain a good quality of life whilst managing chronic pain • Collaborating with colleagues to ensure of the efficient and effective project delivery • Working closely with clinical leaders and service managers to arrange party agreements • Implementing risk and safety assessments, policies and procedures • Applying evidence based intervention tools • Complying with NICE guidelines • The success of the programmes led to the creation of peer support groups, community exercise classes and social reengagement for participants

• Attending clients homes to support them with their daily living requirements • Assisting and encouraging clients to live independently • Utilising moving and handling techniques • Applying robust infection control protocols • Conducting risk and wellbeing assessments • Ensuring of excellent levels of comfort for the clients• Initiating interventions where concerns are identified • Recording interactions, tasks and medication administration • Supporting clients with their medication and nutritional requirements • Manintaining a person centred approach to care • Complying with safeguarding rules • Establishing excellent client relationships• Providing compassionate support for a range of mental health and physical issues • Participating in group promotions and events

• Delivering excellent customer services • Opening and closing the store • Assisting the customers with their enquiries • Processing orders • Collaborating with the team • Achieving targets • Resolving issues • Creating designs• Calculating room measurements

• Leading the daily operations of the department and staff • Managing the logistics of marketing materials and resources • Training and developing the staff • Liaising with Marketing Assistants and Sales People • Identifying new business opportunities • Initiating communication strategies to secure sales • Achieving targets • Resolving issues

• Leading the daily operations of the department and staff • Managing the logistics of marketing materials and resources • Training and developing the staff • Liaising with Marketing Assistants and Sales People • Identifying new business opportunities • Initiating communication strategies to secure sales • Achieving targets • Resolving issues

• Identifying new business opportunities • Initiating communication strategies to secure sales • Achieving targets