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Emma Mcmahon is listed as Escalation Manager at Trend Micro at Trend Micro, a company with 6639 employees, based in Irving, Texas, United States. AeroLeads shows a work email signal at trendmicro.com and a matched LinkedIn profile for Emma Mcmahon.
Emma Mcmahon previously worked as Escalation Manager at Trend Micro and Customer Service Manager at Trend Micro. Emma Mcmahon holds Bachelor Of Science - Bs, Health/Health Care Administration/Management, 3.83 from State University Of New York College At Brockport.
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Currently employed by Trend Micro where I am a Customer Service Manager. Beforehand, I was in a Technical Rotation position at Trend Micro. During that role, I spent time in both the Customer Support Engineer role as well as the Customer Service Manager role. Before this position, I was a part of a certification program at Trend Micro, where I gained a myriad of technical skills as well as soft skills. I highly value the impact I have on the customers I work with as well as my colleagues. Graduated Summa Cum Laude in May, 2019 from SUNY Brockport with my Bachelor of Science (B.S.). Majored in Healthcare Administration, and minored in Biology and Business Administration. Since a young age, I have been a dedicated student and have always been passionate about learning new things.
Listed skills include Administrative Assistance, Presentation Skills, Social Media, Public Speaking, and 23 others.
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Managing critical escalations ranging from single-customer to large-scale global crises. Working at the the forefront of Trend Micro's crisis response efforts, negotiating solutions between clients and Trend Micro's sales, support and engineering teams.Responsibilities:- Take full ownership of critical situations, from individual customer issues to global.
Dallas, Texas, United States
Understand a customer’s overall use of the organization’s products, services, education and support services. Understand customer’s business priorities, overall technology landscape and organization to ensure use of support processes and escalation procedures to drive desired business outcomesAct as an internal advocate between customers and business.
Austin, Texas
At Trend Micro, I worked alongside many stakeholders such as support, R&D, finance, and marketing in order. During my time I formed a foundation for the role of product management within a high-tech security vendor. More specifically, I analyzed complex data in order to find recommendations towards improving future release criteria for Trend Micro's.
County Dublin, Ireland
-Prepared patient charts for upcoming clinicals-Collected and filed reports incorrect charts, ensuring files be stored in the designated location-Determined medical record discrepancies through collecting and analyzing information-Distributed medical charts to the correct departments within the hospital
Scottsville, New York
-Open the pool each day and close it down each evening, depending on schedule/hours-Treat the pool with chemicals on a regular schedule-Monitor weather closely to ensure safety of guests-Survey pool-related activities throughout shift and identify safety concerns-Directed swimmers out of pool in hazardous situations-Enforced guests to pool guidelines and.
Rochester, New York Area
-Survey pool-related activities during shift-Identify safety concerns-Enforced pool guidelines in a professional manner-Trained for emergency lifesaving procedures and drills on a monthly basis
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Aldwin Ladao
Colleague at Trend Micro
Laguna, Calabarzon, Philippines, Philippines
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Mohammad Tarify
Colleague at Trend Micro
Riyadh, Saudi Arabia, Saudi Arabia
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Phuong Le
Colleague at Trend Micro
Hanoi, Hanoi, Vietnam, Viet Nam
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Talek Cameron
Colleague at Trend Micro
Greater Ottawa Metropolitan Area, Canada
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Tetsuya Masumoto
Colleague at Trend Micro
Japan, Japan
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Austin Lee
Colleague at Trend Micro
New Taipei City, New Taipei City, Taiwan, Taiwan, Province Of China
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Neha Vashi
Colleague at Trend Micro
Mumbai, Maharashtra, India, India
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Woody Chen
Colleague at Trend Micro
Kaohsiung City, Kaohsiung City, Taiwan, Taiwan, Province Of China
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Tasneem Saif
Colleague at Trend Micro
Cairo, Egypt, Egypt
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MB
Marcela Berenice Sánchez García
Colleague at Trend Micro
Greater Guadalupe Area, Mexico
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Quick answers generated from the profile data available on this page.
Emma Mcmahon works for Trend Micro.
Emma Mcmahon is listed as Escalation Manager at Trend Micro at Trend Micro.
AeroLeads has found 1 work email signal at @trendmicro.com for Emma Mcmahon at Trend Micro.
Emma Mcmahon is based in Irving, Texas, United States while working with Trend Micro.
Emma Mcmahon has worked for Trend Micro, The Rotunda Hospital, Mark Iv Enterprises, and Ymca Of Greater New York.
Emma Mcmahon's colleagues at Trend Micro include Aldwin Ladao, Mohammad Tarify, Phuong Le, Talek Cameron, and Tetsuya Masumoto.
You can use AeroLeads to view verified contact signals for Emma Mcmahon at Trend Micro, including work email, phone, and LinkedIn data when available.
Emma Mcmahon holds Bachelor Of Science - Bs, Health/Health Care Administration/Management, 3.83 from State University Of New York College At Brockport.
Emma Mcmahon is listed with skills including Administrative Assistance, Presentation Skills, Social Media, Public Speaking, Data Entry, Microsoft Powerpoint, Spreadsheets, and Team Leadership.
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