Emma Michell Email & Phone Number

Adelaide, Sa, Au

Adelaide, South Australia, Australia

Operational ownership for retail brands, websites and marketplaces (Amazon and Tmall) within the Haircare Group of companies, including EVO, ColorWow and Reuzel. Ensure streamlined customer experience across all digital touchpoints.Effective and profitable day to day running of online business.Product owner - Zendesk.

Adelaide, South Australia, Australia

Project Manager in a Digital Transformation Program. B2B and B2C ecommerce website project. Marketplace expansion - Amazon US, UK and TMall. Customer Experience - implementation and optimisation of Zendesk

Adelaide, Australia

Working as a Business Analyst as part of a B2B E-commerce website project team to deliver the CRM integrated and enhanced customer experience. Accountable for analytical, coordination and documentation work in requirements, process, workflow, and problem solving.

Adelaide, Australia

Driving the growth and performance of ioMerino. Responsibilities include, but are not limited to developing and executing brand strategies and marketing plans, branding and creative development, product strategy, insights and research, planning and forecasting, sales analysis and people management and development & eCommerce management.Experienced Senior Brand Manager with a background in marketing and product development. Skilled in Luxury Goods, Retail, Brand Management, Marketing, Marketing Strategy, Ecommerce Management and Supply Chain.Bachelor of Marketing Communications from University of South Australia and diploma of Luxury Brand Management from London College of Fashion. Extensive knowledge of textiles, luxury production techniques and fabric development, specifically merino wool and luxury fabrics finishes.

Supporting the development and execution of integrated marketing plans, ensuring promotions and marketing activities were developed to meet the needs of the customer, brands, categories and business goals.Supply Chain Management, new product development, sales, stock analysis and buying.

Working and assistant managing (when required) a luxury accessories store and liaising with 20 other staff members, designers, visual merchandisers and head office staff on a daily basis. Customer Service was a major part of this role, with constant liaising occurring between customers and head office, whilst ensuring every customer left the store with a solution and excellent service.

South Australia, Australia

Project Management Fundamentals, Project Management

Manage workplace projects effectively using practical insights into the critical knowledge areas of the Project Management Body.

Diploma Of Fashion Marketing

Activities and Societies: Professional understanding of the key business components of the global fashion industry, from building.

Diploma Of Visual Merchandising, Visual Merchandising

Comprehensive understand of all aspects of visual merchandising and display, practical application and different roles of visual.

Diploma Of Luxury Brand Management And Product Design

Activities and Societies: Studied under Dr. Pascal Portanier. Foundations of luxury fashion brands, their product and service offer.

Bachelor Of Marketing Communications, Marketing

Combine the business of marketing with the social sciences of communication to help organisations meet their corporate objectives.