Emma Monk Email & Phone Number

Hook

2013 – 2020 Team Leader Large Enterprise Lenovo• As well as continuing my role as a Senior Sales Rep I also took on the below responsibilities to further my career into becoming a Internal Sales manager.• Full manager responsibilities when first line manager is unavailable/holiday/sick.• Weekly reviews on Qtrly business with CFO and ED of UK for the total LE business• Mentoring Training & Developing junior sales reps as part of their development plans to become a senior internal account manager.• Attended Management training course Oct 2016.2010 –2013 Senior Large Enterprise inside Sales Rep Lenovo• Maintain senior customer relationships• Deliver Revenue, Margin & other targets as defined in each quarterly plan• Building & maintaining relationship with business partners & system integrators to help fulfil customer’s requirements.• Working with External sales account manager and broader internal teams to deliver sales targets.• Mentoring junior sales reps as part of their development plans to become a senior internal account manager.• Using CRM and SFDC systems• Creating Customer Bids

Providing comprehensive retail support within a high performing team, delivering first class standards of customer service and maintaining a professional image at all timesAchieving exacting individual performance targets and significantly contributing to team sales objectivesUtilising full product knowledge to assist customers in their purchases, with emphasis on swift and helpful serviceDemonstrating integrity in cash-handling and quickly progressing to key holder responsibility as well as in opening and closing the store on occasion

Securing a sales position within the company, having been initially appointed in an administrative capacity Developing an client base from scratch, working to build relationships with IT resellers and achieving £5K profit in first monthAchieving an average £23K in account revenues and personally contributing more than £250K pa in profitsTop 5 sales person on a regular basis, achieved by exceeding personal sales targetsGaining promotion to SMB team leader, tasked with developing own team through regular performance reviews and through the creation of individual personal development plans Required to take on the role of manager in his absence, with responsibility for entire team