Emma Nickle

Emma Nickle Email and Phone Number

Customer Success Representative | Self-motivated problem solver dedicated to utilizing creative issue resolution skills for the optimal client experience @ Eventbrite
san francisco, california, united states
Emma Nickle's Location
Nashville, Tennessee, United States, United States
About Emma Nickle

I am a graduate of Trinity College Dublin with a degree in Film Studies and English. I am currently positioned at Eventbrite as a Customer Success Representative. I have continually worked client facing roles and I specialize in providing assistance and resources to a growing market of organizers and consumers. I work in a fast paced environment where creative resolution skills are necessary to ensure a positive client experience. My current position requires strong communication with a multitude of teams and collaborative problem solving. I have consistently remained a top achiever in my position, standing as a KPI Top Peformer for September and October after only two months into my tenure. I aim to sustain this strong work ethic in any position and I am always willing to learn.

Emma Nickle's Current Company Details
Eventbrite

Eventbrite

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Customer Success Representative | Self-motivated problem solver dedicated to utilizing creative issue resolution skills for the optimal client experience
san francisco, california, united states
Website:
eventbrite.com
Employees:
815
Emma Nickle Work Experience Details
  • Eventbrite
    Customer Success Representative
    Eventbrite Jun 2022 - Present
    Nashville, Tennessee, United States
    Technological literacy in Salesforce, G Suite, Genesys and Slack. Provide instruction and tutorials about our service to existing customers and be an expert on Eventbrite features and processes.Represent the voice of our customers by interfacing and collaborating with other internal teams from Product to Payments. Emphasis on excellent written and oral communication skills.
  • Ascend Amphitheater
    Guest Services Associate
    Ascend Amphitheater May 2019 - Present
    I work summers at the venue in the guest services department for late night concerts featuring Heart, Tenacious D, Peter Frampton, and more. • Duties included heading the information tent, acting as ambassador, and breaking down / setting up concert materials.
  • Nickle Architects Pllc
    Marketing Assistant
    Nickle Architects Pllc May 2020 - Aug 2020
    I acted as an assistant graphic designer and photoshopper for various proposal sheets. I designed folders and marketing sheets for the official website. I was in charge of maintaining an elegant marketing interface and coordinating proposal designs.
  • Claddagh Jewellers Ltd
    Sales Assistant
    Claddagh Jewellers Ltd Jan 2020 - Mar 2020
    Dublin, County Dublin, Ireland
    Sold fine jewellery to customers, cleaned materials, opened and closed the shop, worked inventory, and worked directly with the POS materials. Unfortunately my stay was cut short due to the coronavirus.
  • Stormlight Pictures
    Editing Intern
    Stormlight Pictures May 2019 - Aug 2019
    Intern at Stormlight Pictures in the editing department.• Edited music videos for clients such as Tik Tok star Brooke Barry and country music artist Aubrey Road.• Worked in depth with Adobe applications as well as Plural Eyes and Davinci Resolve.
  • Country Music Hall Of Fame And Museum
    Gift Shop Associate
    Country Music Hall Of Fame And Museum Jun 2017 - Aug 2018
    Greater Nashville Area, Tn
    I was hired to work in the gift shop as cashier. I worked open to close shifts where I stocked merchandise, acted as customer service rep on the phone, and managed the cash register. I worked during the summer of 2017 and 2018.
  • Regal Entertainment Group
    Usher / Box Office / Concession Worker
    Regal Entertainment Group Jun 2015 - Jul 2016
    Greater Nashville Area, Tn
    I was hired as an usher, but also worked in concessions, box office, post, and customer service. Duties included cleaning theatres; serving customers in concessions, dish washing, stocking, selling tickets, helping customers with refunds, and answering the phones. Up to 30 hours a week worked as a full time student.

Emma Nickle Education Details

Frequently Asked Questions about Emma Nickle

What company does Emma Nickle work for?

Emma Nickle works for Eventbrite

What is Emma Nickle's role at the current company?

Emma Nickle's current role is Customer Success Representative | Self-motivated problem solver dedicated to utilizing creative issue resolution skills for the optimal client experience.

What schools did Emma Nickle attend?

Emma Nickle attended Trinity College Dublin, Nashville School Of The Arts, Ermitage International School.

Who are Emma Nickle's colleagues?

Emma Nickle's colleagues are Kailash Bachu, Nasim Khan, Oscar Testón Rodríguez, Brad Tilley, Cassie Richter, Diogo Monteiro, Leilei Ros.

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