Emma Nickle

Emma Nickle Email and Phone Number

Customer Success Operations Manager- Team Lead @ Varonis
Aylesham, GB
Emma Nickle's Location
Aylesham, England, United Kingdom, United Kingdom
About Emma Nickle

An enthusiastic and organized individual with over 20 years’ experience in strong customer service oriented environments. I approach all tasks with professionalism and dedication and enjoy a job where I can interact with people, be it in person, over the phone or via e-mail. I work well both individually and as part of a team and excel when managing and motivating groups of people. In addition, I am very good under pressure. I am also very motivated to succeed and exceed any targets I am set. I have a very amiable character which makes me very easy to work alongside. I am computer literate in multiple operating systems and software applications and have strong analytical skills.Love reading, watching good movies, walking my crazy cockapoo and being the most fun auntie ever. :-)

Emma Nickle's Current Company Details
Varonis

Varonis

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Customer Success Operations Manager- Team Lead
Aylesham, GB
Website:
varonis.com
Employees:
2641
Emma Nickle Work Experience Details
  • Varonis
    Customer Success Operations Manager- Team Lead
    Varonis
    Aylesham, Gb
  • Varonis
    Customer Success Manager
    Varonis Aug 2024 - Present
    London Area, United Kingdom
    Continuously discover and classify critical data, remove exposures, and stop threats in real time with AI powered automation.
  • Syncron
    Customer Success Manager
    Syncron Jul 2022 - Jun 2024
  • Sourcedogg
    Customer Success Manager
    Sourcedogg Nov 2020 - Jun 2022
    Kent, England, United Kingdom
  • Infor
    Customer Success Manager
    Infor Mar 2018 - Nov 2020
    Kingshill, West Malling, Kent
    In my current role as CSM I work mostly with Cloud based customers, developing relationships to promote retention and loyalty. This involves liaising with all aspects of the business to ensure customers are satisfied with the services they receive and to improve upon areas of dissatisfaction. The critical function is responsibility for onboarding new customers and ensuring a smooth SaaS implementation.
  • Infor
    Senior Audit Coordinator Strategic Liaison
    Infor Oct 2008 - Mar 2018
    In my role as Audit Coordinator involved client interaction across the globe by phone, webex and e-mail, whilst talking clients through their internal software audits and assisting with the technical steps involved. As a Senior, I supervised and assisted Auditors with complex audits and escalations as well as being involved in training and assisting with technical issues. And as Strategic Liaison I managed the License Management department’s overview of all Strategic audits and Unlimited license agreement usage counts worldwide
  • Abode Hotel
    Duty Manager/Assistant Manager
    Abode Hotel Feb 2010 - Aug 2011
    Kent, England, United Kingdom
    In my roles at the Abode hotel/Old Brewery Tavern I gained experience of the hotel industry and honed my catering/hospitality skills. I oversaw payroll and rotas for my department as well as having key roles in recruitment, training and marketing.
  • The Cuban
    General/Deputy Manager
    The Cuban Oct 2006 - Oct 2008
    Kent, England, United Kingdom
    My roles at The Cuban allowed me to experience the opening of a brand-new bar/restaurant in the run up to Christmas; immediately immersing myself in all aspects of the running of a busy and highly successful venture. It has honed both my management and bar tending skills. In the role of General Manager, allowed me to spread mywings and run the Canterbury venue through the very busy Christmas period to great success. As General Manager, I was responsible for Managing 25-30 people.

Emma Nickle Skills

Auditing Team Building General Management Gainsight Interviewing English To Spanish Software As A Service Data Analysis Customer Satisfaction Food And Beverage Customer Relationship Management Hospitality Management Strategy Microsoft Office Email Hospitality Training Employee Training Customer Service Business Process Improvement Project Management Continuous Improvement Payroll Recruiting Spanish

Emma Nickle Education Details

Frequently Asked Questions about Emma Nickle

What company does Emma Nickle work for?

Emma Nickle works for Varonis

What is Emma Nickle's role at the current company?

Emma Nickle's current role is Customer Success Operations Manager- Team Lead.

What schools did Emma Nickle attend?

Emma Nickle attended Anglia Ruskin University.

What skills is Emma Nickle known for?

Emma Nickle has skills like Auditing, Team Building, General Management, Gainsight, Interviewing, English To Spanish, Software As A Service, Data Analysis, Customer Satisfaction, Food And Beverage, Customer Relationship Management, Hospitality Management.

Who are Emma Nickle's colleagues?

Emma Nickle's colleagues are Andrew Charls, Lynn Sterio, Mike Mason, Anthony C., Ribal Kurdi, Pete C., Liran Zuk.

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