Emma Phan Email and Phone Number

- Responsible for interacting with potential, new, and existing clients on a variety of projects including new system implementations, client migrations from legacy FoxPro software versions to current Java-based systems, business acquisitions, and new business initiatives.- Served as a subject matter expert on DataScan products and the wholesale finance industry.- Lead interaction with clients on business needs and provided product consulting and business analysis to help solve for client requirements.- Provided consulting services to clients for the implementation and use of systems, products, and services, and collaborated with business operations resources to make appropriate recommendations for setup and configuration of systems.- Participated in client acquisition by providing product demonstrations and responding to requests for information and requests for proposals.- Provided proactive interface between internal and external clients to ensure effective definition of requirements and delivery of assigned projects.- Established solid relationships with clients and assisted with managing client expectations and scope of projects while working with design, development, and testing teams to ensure that requirements are met.- Worked with training team to provide systems training to clients that was specific to their business processes.