Emma Smith Email & Phone Number

Utrecht, Netherlands

Bilthoven, Utrecht, Netherlands

• Responsible for managing daily operations of the store, including cash handling, and customer service.• Ensure compliance with company policies and procedures, as well as local, state, and federal laws and regulations.• Collaborate with management to develop and implement sales strategies to achieve sales targets.• Manage relationships with vendors and suppliers to ensure products quality and services.

Schiphol, North Holland, Netherlands

As an intern at LVNL, I worked on the sustainability programme in collaboration with HR. This provided insight into the crucial role of sustainability within air traffic control and the synergy between sustainability initiatives and human resource management. The learning process included understanding the operational impact, understanding CSR, implementing sustainable practices, and being aware of the interplay between environmental awareness and HR strategies.

• Ensured quality customer service and satisfaction by addressing customer concerns and complaints.• Maintained inventory levels and ordered supplies as needed.• Coordinated with management to ensure the smooth running of daily operations.

• Assisted with recruitment and onboarding of new employees.• Coordinated employee training and development initiatives.• Conducted employee satisfaction surveys and analyzed data to identify areas for improvement.• Collaborated with HR team to implement new policies and procedures.

International Development Management, Sustainable Value Chain

In International Development Management, you will learn how to successfully work for a more just planet. The programme offers in-depth.

Bachelor'S Degree, Human Resources Management And Services

The Human Resource Management course allows you to become the hands-on HR Business Partner with impact. The programme is aimed at both.