Emma Stevens Email and Phone Number

Customer Service Trainer |GFL Environmental | Southfield, MI January 2021-Present Updated the company’s training program incorporating new materials and lesson plans for trainees with the intention to create more well-rounded and prepared employees. Responsible for the creation, maintenance, and distribution of Municipal and Subscription city documentsSuccessfully led 25 new hires through the training program and currently conducting on-going training for tenured customer… Show more Customer Service Trainer |GFL Environmental | Southfield, MI January 2021-Present Updated the company’s training program incorporating new materials and lesson plans for trainees with the intention to create more well-rounded and prepared employees. Responsible for the creation, maintenance, and distribution of Municipal and Subscription city documentsSuccessfully led 25 new hires through the training program and currently conducting on-going training for tenured customer service representatives. Customer Service Representative | GFL Environmental | Southfield, MI June 2020-PresentHandled 80-100 inbound calls per day solving issues and distributing information to customers Identified for leadership opportunities learning advanced skills in offline work, commercial business and customer service training. Additional Skills: Teams, Q-Alert, Tower, Trux Show less

White Glove Workshops - GUARANTEED seminar marketing results. Founded in 2015, White Glove Workshops is a digital marketing company based in Birmingham, MI that specializes in planning, managing and promoting educational seminars for professionals in a variety of industries, including finance, insurance, real estate and legal. The company offers a 100% done-for-you, turn-key, risk-free, hands-free, triple guaranteed way for professionals to grow their practice through seminars. White… Show more White Glove Workshops - GUARANTEED seminar marketing results. Founded in 2015, White Glove Workshops is a digital marketing company based in Birmingham, MI that specializes in planning, managing and promoting educational seminars for professionals in a variety of industries, including finance, insurance, real estate and legal. The company offers a 100% done-for-you, turn-key, risk-free, hands-free, triple guaranteed way for professionals to grow their practice through seminars. White Glove Workshops coordinates educational seminars in libraries, community centers and restaurants across the United States and Canada, exclusively utilizing digital marketing to bring the right attendees to each workshop. For more information, visit www.whitegloveworkshops.com or call 844-949-9497. Show less