Emma Swanson Email and Phone Number

Planning + Document Development: Lead and support comprehensive public sector planning processes, from initial visioning and community engagement to goal setting, strategy development, and implementation. Support the creation of essential planning documents, including comprehensive plans, special area plans, and design guidelines.Design & Visual Communication: Lead and support design projects, including annual reports, marketing materials, guidebooks, and brand identities. Translate and visualize complex information into engaging graphics and presentations.Land Use & Zoning: Support code modernization efforts by drafting text amendments and developing clear, concise support graphics. Provide technical assistance to municipalities on zoning regulations, development review processes, and staff report preparation.Community Engagement & Outreach: Support community engagement initiatives through workshops, surveys, and online platforms to gather input and build consensus. Develop compelling marketing materials, project branding, webpages, and other tools to inform and involve the public.Promotional: Prepare and manage promotional materials, such as team resumes and marketing sheets. Coordinate and develop proposals in response to RFPs and RFQs. Manage and maintain the company website, ensuring it is up-to-date, user-friendly, and engaging. Create and curate high-quality content for social media.

Assisted in CMAP’s work to provide technical assistance and local plans to municipalities and non-profit partners throughout the Chicago region. Assisted CMAP's local planning staff with the creation and completion of comprehensive plans, zoning updates, and subarea plans related to natural resources, economic development, housing, and transportation.Assistance/work on these projects included: - Research and writing - Graphics using SketchUp and Adobe Illustrator - GIS/Mapping using ArcMap 10 - Data collection - Public meetings, workshops and outreach

Provided comprehensive administrative and operational support to the Managing Broker of a boutique residential rental real estate company. Prepared and edited a variety of documents, including leases, contracts, and monthly financial reports. Handled tenant inquiries, resolved issues, scheduled appointments, and managed complex calendars. Coordinated and oversaw property inspections, maintenance requests, and vendor relations. Assisted with property marketing, leasing, and renewal processes. Maintained accurate property records and financial data and handled confidential information. Collaborated with property manager, leasing agents, and maintenance staff to ensure smooth operations.