Emma Tobin Email & Phone Number

Highly motivated, dedicated and loyal management professional with several years of experience in Leadership, Change Management, Customer Relationship Management, Social Housing and Customer Wellbeing. I am a passionate and innovative leader with a proven track record of successfully delivering projects within agreed budgets, exceeding performance expectations and meeting contractual requirements. This has been demonstrated throughout a 23 year career as a housing professional, where I have gained experience in providing excellent customer focused housing management and more recently connecting communities across sheltered and supported housing.My particular skills lie in managing large teams, engaging stakeholders across various sectors including local authorities, third sector organisations, and community based services. I have a natural ability to influence and negotiate. This coupled with the strong sustainable working relationships I have built enables me to communicate at all levels, negotiate and lead teams effectively whilst applying an excellent approach to achieving and maintaining objectives under tight deadlines. I am skilled at building sustainable relationships to enhance wellbeing through programmes that support communities to thrive.I ensure that quality and standards are met whilst being able to motivate and enthuse others to act. I always works with integrity and am not afraid to challenge or make difficult decisions.