Booking Agent
CurrentCustomer service and Booking Agent for: Sagrada Familia, Mirador Torre Glòries, Legends, Museo Reina Sofia, CBT, Mezquita Catedral de Córdoba, Alcázar de Segovia, Granada Card and Toledo Monumental.Main functions:-Handling phone calls and responding to emails.-Managing and resolving incidents related to bookings.-Providing information about products and services offered.-Managing and editing reservations, including creating, rescheduling, canceling, and processing ticket refunds.