Joyce Espiritu Email & Phone Number

Barcelona, Cataluña, España

• Supervising the available capacity and its distribution between the agencies
• Coordinating and agreeing on availability with the agencies on a regular basis.
• Responsible for informing and advising the thousands of agencies about rules and regulations
• Being in daily contact with stakeholder by phone and email
• Investigating fraud cases

Barcelona, Catalonia, Spain

• Places where they can visit.
• Provide them the tickets.
• Suggest official tours of agencies that we have an agreement with and schedule them.
• Advice rutes arond the city depending the time that they stay in Barcelona.
• Give feedback to my manages about what tourism are demanding.
• Over come targets to have a monthly reward.

Barcelona, Catalonia, Spain

• The task was to communicate the incidents and their resolution between the insurer and the client and also create reports to be able to develop statistics on the number of incidents covered by the insurers.
• Active comunication by e-mail and call phones.
• In some difficult cases reach a legal agreement between the insured and the our client (the insurance company). Always been adviced for legal lawyer.
• Transfer datas for statistics.