- leading the Business Support team through extensive change - providing oversight, coordination and management of the support needed for the Chief Supporter Officer and DMT to deliver their portfolio of work- Management of forward plans, committees and the CSO's inbox and diary - leading the efficient delivery of Directorate corporate activity including Business Continuity plans, review and management of an Ethical Fundraising procedure, management of all cross-directorate comms… Show more - leading the Business Support team through extensive change - providing oversight, coordination and management of the support needed for the Chief Supporter Officer and DMT to deliver their portfolio of work- Management of forward plans, committees and the CSO's inbox and diary - leading the efficient delivery of Directorate corporate activity including Business Continuity plans, review and management of an Ethical Fundraising procedure, management of all cross-directorate comms channels including developing a central SharePoint hub, collaborating with colleagues across Europe to deliver a multi-day international conference twice a year Show less

Line management of a team of three Executive Assistants. Established the new team following an organisation-wide restructure, leading through extensive change. Created new systems and processes to improve efficiency and build a cohesive way of working across the team.

Providing support to (initially) two Executive Group members in a dynamic and rapidly shifting environment, managing multiple and often conflicting priorities. Key tasks include extensive diary management, complex national and international travel arrangements, inbox management, scheduling meetings with internal and external remote attendees, managing agendas and forward planners, taking minutes, providing business management support reviewing and flagging actions from meetings and being aware… Show more Providing support to (initially) two Executive Group members in a dynamic and rapidly shifting environment, managing multiple and often conflicting priorities. Key tasks include extensive diary management, complex national and international travel arrangements, inbox management, scheduling meetings with internal and external remote attendees, managing agendas and forward planners, taking minutes, providing business management support reviewing and flagging actions from meetings and being aware of board, and Executive Group forward planners as well as business planning and KPI reporting deadlines, drafting correspondence on behalf of the EDF, liaising with major donors, volunteers and Appeal Board members, regular use of Raiser's Edge, managing discrete projects Notable Achievements: Programme managing an innovation culture project, on-boarded a third party online innovation management platform, created and implemented processes and governance structure, lead the programme’s communication strategy, planned and executed grass root engagement sessions, created an innovation toolkit, designed and delivered training, chaired a working group. Supported two separate restructures, ensuring high level of efficiency and maintaining confidentiality. Set up Directorate-wide protocols for use of Outlook and meeting etiquette which were rolled out to the entire organisation. Reinvigorated the EA Group refining terms of reference. Developed a system for reporting on Trustee Compliance. Created, new systems and processes. Created an Induction session Secondment Role: Seconded to post of Internal Communications Officer for a period of four months. Recruited and managed contract staff covering EA post, wrote web, email and print copy for a range of on and offline publications, oversaw production schedules, responded to technical queries relating to the organisation’s intranet, used content management systems to design online publications, organised Organisation-wide meetings. Show less

Responsible for the management and delivery of all Action For Kids events and community fundraising activity, including supporting and stewarding individual supporters, community groups and recruiting to all major mass participation events, challenge events and the charity’s flagship event, Beach VolleyballTasks include recruiting cold and warm supporters, developing new relationships, devising new administration systems to record income and supporter interactions, utilising the support… Show more Responsible for the management and delivery of all Action For Kids events and community fundraising activity, including supporting and stewarding individual supporters, community groups and recruiting to all major mass participation events, challenge events and the charity’s flagship event, Beach VolleyballTasks include recruiting cold and warm supporters, developing new relationships, devising new administration systems to record income and supporter interactions, utilising the support of admin staff and volunteers, devising and delivering online and offline marketing plans, creating event plans, setting budgets and planning and delivering event production. Show less

- Researched 290 trusts, liveries and companies to create a list of organisations capable of giving to a selection of Peabody projects. Submitted 6 bids worth c.£20k, 3 bids worth c.£50k and 2 worth £165k+- Produced a general proposal document including information about the organisation and selected projects- Applied for European funding including refining project design (and subsequent funding application narrative) setting budgets and liaising with international partners (decision… Show more - Researched 290 trusts, liveries and companies to create a list of organisations capable of giving to a selection of Peabody projects. Submitted 6 bids worth c.£20k, 3 bids worth c.£50k and 2 worth £165k+- Produced a general proposal document including information about the organisation and selected projects- Applied for European funding including refining project design (and subsequent funding application narrative) setting budgets and liaising with international partners (decision expected February 2015)- Established new relationships with potential funders - Developed new projects including identifying potential delivery partners, analysing data to ascertain evidence of need, developing budgets and identifying potential funders Show less

Events: Introduced fundraising events and community fundraising techniques to the organisation, wrote a three year events fundraising strategy targeted to generate £42.5k per annum by year three, managed all aspects of launching and maintaining the events programme including recruitment and customer care. Corporate: Secured a corporate partnership worth £30k over three years, to fund the events programme.Trusts & Statutory: Worked closely with the CEO and senior managers to… Show more Events: Introduced fundraising events and community fundraising techniques to the organisation, wrote a three year events fundraising strategy targeted to generate £42.5k per annum by year three, managed all aspects of launching and maintaining the events programme including recruitment and customer care. Corporate: Secured a corporate partnership worth £30k over three years, to fund the events programme.Trusts & Statutory: Worked closely with the CEO and senior managers to secure a £495k grant for a capital project from a statutory funder, obtained a £25k grant from a major family trust within the first 6 months in post, researched and built a database of 400 small and medium trusts, managed a programme of rolling approaches to small trusts, managed relationships, organised and led visits and meetings with potential funders, contributed to and led on approaches to statutory funders. General: Set up donation handling processes, a justgiving account and gift aid registration, set up an account with Giveacar.co.uk generating £100 in the first month, edited and moderated the Forest YMCA website including producing all content for the Fundraising section, assumed responsibility for the External Communications Officer role for a period of three months undertaking associated tasks such as writing press releases, managing media contacts, mass mailings, production of branded items and social media channels, effectively worked across all teams to engage staff with the fundraising programme Show less

-Project managed a portfolio of fundraising events from inception to evaluation generating c.£1m per year - Developed marketing campaigns to recruit community supporters, runners and cyclists. - Worked with creative agencies and teams within Breakthrough to produce and sign-off collateral. - Identified and purchased advertising space, wrote creative briefs. - Managed digital recruitment and retention via social media channels. - Improved Breakthrough’s online presence… Show more -Project managed a portfolio of fundraising events from inception to evaluation generating c.£1m per year - Developed marketing campaigns to recruit community supporters, runners and cyclists. - Worked with creative agencies and teams within Breakthrough to produce and sign-off collateral. - Identified and purchased advertising space, wrote creative briefs. - Managed digital recruitment and retention via social media channels. - Improved Breakthrough’s online presence through close management of the Breakthrough Running Club micro site.- Managed cross organisational stakeholders keeping them motivated and to deadlines. - Worked closely with the corporate team to secure sponsors and gift in kind items. - Produced effective communications plans bearing in mind method, content and timings. - Project managed cultivation events including marathon runners seminars, training days, post race celebrations and tours of the Breakthrough research centre to build relationships and increase average donation. - Created and implemented event schedules, budgets marketing and PR plans. - Streamlined communications with supporters & rationalised supporter e-newsletters. - Gave talks and presentations about the organisation to a range of audiences. - Recruited, briefed and managed a range of volunteers. - Managed all “on the day” event logistics. - Used text donations to generate additional “on the day” income. - Worked with Supporter Data team to finalise data processes (registrant, gift and thanking) - Created admin systems for Events Assistants to follow to ensure cohesive collection of data. - Identified New Business opportunities, created proposals, pitched for and won new business. - Account managed new partnerships. - Successfully renegotiated the terms of a long standing contract Show less

- Created the concept, marketing plan, logistics and volunteer recruitment of a brand new series of running events called Resolution (www.stroke.org.uk/resolution) which has now been rolled-out nationally. - Responsible for the creation and implementation of event schedules, marketing plans, budgets, risk assessments, re-forecasting and evaluations for events including London Marathon, London Triathlon, Adidas Women’s Challenge, New York Marathon, Berlin Marathon, Adidas Half Marathon… Show more - Created the concept, marketing plan, logistics and volunteer recruitment of a brand new series of running events called Resolution (www.stroke.org.uk/resolution) which has now been rolled-out nationally. - Responsible for the creation and implementation of event schedules, marketing plans, budgets, risk assessments, re-forecasting and evaluations for events including London Marathon, London Triathlon, Adidas Women’s Challenge, New York Marathon, Berlin Marathon, Adidas Half Marathon, Wildernesse Golf Day and the Resolution series generating c. £500k per year. - Managed a reactive, corporate, committee led golfing event and achieved a surplus in income. Carried out all aspects of customer care and relationship building with participants - Pitched for Official Charity status of a major series of running events. Show less

- Responsible for diary management, complex travel and meeting arrangements, correspondence and document production using Word, PowerPoint, Excel and Access, letter writing to donors and suppliers, emails and mail merges- Assisted various fundraising teams with ad hoc tasks such as research for the Corporate Fundraising team, assisting at fundraising and cultivation events, maintaining the Major Donors and Trusts database, assisting with Major Donor mailings- Created and maintained… Show more - Responsible for diary management, complex travel and meeting arrangements, correspondence and document production using Word, PowerPoint, Excel and Access, letter writing to donors and suppliers, emails and mail merges- Assisted various fundraising teams with ad hoc tasks such as research for the Corporate Fundraising team, assisting at fundraising and cultivation events, maintaining the Major Donors and Trusts database, assisting with Major Donor mailings- Created and maintained office systems such as trackers for meetings and appraisals, stationary and filing / archiving- Produced minutes from numerous management meetings (Fundraising Management Team, Trustees Fundraising Involvement Group, Major Appeals Working Group). - Attended meetings as a representative of the Fundraising department (Website Steering Group, Intranet Steering Group Social Committee, PA Group). - Central point of contact for internal and external queries about the Fundraising department Show less

- Attended and assisted at buys- Created and maintained systems to track purchase orders- Raised purchase orders- Liaised with suppliers to support and maintain the critical path- Downloaded and analysed data for buys, weekly sales meetings and re-forecasting activity- Used Excel, MIS and Mercatus databases extensively- Presented sales data with accompanying product to buying, merchandising and management teams- Assisted the press and marketing departments with press… Show more - Attended and assisted at buys- Created and maintained systems to track purchase orders- Raised purchase orders- Liaised with suppliers to support and maintain the critical path- Downloaded and analysed data for buys, weekly sales meetings and re-forecasting activity- Used Excel, MIS and Mercatus databases extensively- Presented sales data with accompanying product to buying, merchandising and management teams- Assisted the press and marketing departments with press days and product call-in's- Created mood boards and look books- Undertook comparative shops, compiling SWOT analysis’- Managed interns Show less