• Responsible for collaboration with Account Management to build strategic relationships with distribution partners• Utilize SQL to analyze inventory and report metrics to leadership team• Work cross-functionally with Customer Care, Product Development, and Engineering to improve tooling and advocate for Quality Control initiatives • Increased oversight of workflows and team processes to improve efficiency• Peer-nominated to represent the company on a board of cultural ambassadors, committed to ensuring all actions of the company align with our core values

• Performed quality assurance and liability research of gift cards to identify inventory patterns and purchasing trends• Communicated with merchants to investigate gift card liability issues and identify solutions• Reallocated cost of bad inventory to liable parties accurate reporting• Voluntarily completed outside courses in HTML, CSS, JavaScript and SQL to gain technical understanding of inventory processing tools and better analyze data

• Established trusting relationships with 1,200+ patients to provide support and guidance for underserved communities • Served as a liaison between medical providers, insurance advisors, and outreach workers, to advocate for quality patient care• Managed relationships with large partner hospitals to establish follow-up care and services for our patients • Owned and analyzed cancer screening database for 2,000 patients to report to Massachusetts Department of Health to maintain grant funding

• Managed relationships with the foundation’s community partners through outreach and event sponsorship• Tracked all email, SMS, and social media marketing campaigns for foundation’s fundraising efforts• Provided detailed analysis of marketing data to make recommendations to executives about most effective solicitation channels• Created content for website chronicling patient stories and promoting foundation initiatives