- Assisted in managing the Trauma Research Foundation’s premier graduate-level online course, the Traumatic Stress Studies Certificate Program, curated by Dr. Bessel van der Kolk; grew annual enrollment by 41% from 630 students in 2022 to 1,516 students in 2023; and increased annual revenue by 70% from $544,000 in February 2023 to $773,000 in August 2023. - Created a robust and equitable process for evaluating over 4,000 annual course scholarship requests with priority given to individuals from less developed countries and BIPOC students.- Successfully partnered with the Foundation’s external marketing firm to redesign and enhance email communications to the Foundation’s 80,000+ community members.- Formalized processes for quarterly free virtual book club program, including liaising with notable authors and diverse, global community members; moderating live discussions; and marketing virtual events; grew participation to reach 6,000 community members globally per year.

Lead the creation, editing, and production of content and resources for use across multiple channels including written content for social media posts, blogs, presentations, infographics, and other materials as required.Develop, monitor, and analyze key performance indicators across channels including website, social media platforms, and email communications.Lead the design of processes and standards to monitor the effectiveness of specific communications campaigns and efforts to produce and share quarterly and annual communications analytics reports for presentation to leadership.Maintain and evolve the Foundation’s communications and social media strategy to present an exciting, clear, and consistent narrative across all social and online platforms in collaboration with Foundation leadership and internal stakeholders.Manage ongoing relationships with outside vendors related to the production of organizational materials and other communications-related efforts, including web designer, web developer, and graphic designer..Create reports detailing the successes and challenges of communications campaigns and strategies, including but not limited to targets and social media interactionsWork closely with partner organizations and grantees to ensure accurate and engaging marketing and collateral materials are developed for joint activities, programs, and events.

Assist in organizing and scheduling up to 30 educational workshops, conferences, seminars, and other department-sponsored events per year by receiving and recording registration forms and fees, ordering supplies and services, and promptly addressing inquiries.Assist with planning and facilitating of up to 4 special events per year such as multi-institutional meetings, guest speakers, and social events.Responsible for daily scheduling of appointments and meetings by reserving meeting locations, creating agendas, setting up conference calls, and preparing materials.Expertly maintain confidential files, records, and databases, including compiling and distributing reports. Meticulously research grants and funding opportunities aligned with Institute's mission and expectations for expansion.

Educate undergraduate students in methods of improving written work across all academic disciplines.Design, develop and facilitate multiple classroom presentations per semester concerning diverse aspects of academic writing, typically addressing more than 20 students per session.Conceptualize and implement three unique promotional events per semester to enhance the Writing Center’s reputation among student and faculty population.Recruit, train, and retain upwards of 15 student volunteers per semester, a three-fold increase over the previous two-year average.Establish Writing Center’s social media presence with the goal of improving student and faculty awareness of events and academic resources.

Assisted with planning, implementation, and management of the nonprofit’s annual three-day Machik Weekend conference regarding fundraising and organization mission awareness. Event participation exceeded expectations, with over 200 attendees and 37 presenters.Maintained constant contact and communication with conference participants, volunteers, and attendees via email and phone correspondence prior to the event. Researched and wrote logistical information and conference presenters’ biographies for publication on the event website.Produced, assembled, and organized informational and logistical content for distribution to conference attendees and participants.Supervised and managed ten volunteers throughout weekend-long activities, including coordinating information distribution, food allocation, and admission fee collection.

Led a team of 6 undergraduate students in the successful design and implementation of a community-based development project focusing on vitamin A micronutrient deficiency in Nangodi, Ghana; project continued successful expansion for 2 years after departure.Corresponded and coordinated with agents in Kumasi, Ghana, and Peru from the International Potato Center to identify required materials and schedule transportation details in anticipation of project team arrival date.Organized roles and responsibilities among participants and managed project tasks to completion.Developed innovative and culturally appropriate communication techniques to educate townspeople about vitamin A micronutrient deficiency concerns.Supervised the development and facilitation of a health awareness campaign, ultimately reaching 150 people.