- Provided global support for complex Configure, Price, & Quote objects- Gathered & documented business requirements & use cases needed for testing- Performed routine QA/UAT manual software testing- Led change management initiatives for Deal Desk team- Provided end-to-end consulting to business owners, including guidance for large initiatives- Improved client contract data integrity in Salesforce & Apttus over a large scale program: Managed business process implementation & historical data clean-up, performed significant testing around system changes

- Worked closely with sales teams to ensure contracts & opportunities were reflected in SFDC correctly & closed in a timely manner- Collaborated with senior contract administrators to revise & review contracts- Performed administrative duties & support for contracts including troubleshooting & obtaining approvals

- Improved depth of account pages in Salesforce through data clean-up- Managed data analysis & data clean up projects across a team of analysts- Promoted to full-time Contract Administrator after five months