With over two decades of experience in project and programme management and operational leadership within the IT industry, I bring a wealth of expertise as a commercially astute Director of Operations. My background spans various sectors including regulatory services, retail, healthcare, and government, in addition to IT. Proficient in operational planning, contract management, procurement, and stakeholder engagement, I drive projects using PRINCE2, Agile, and Waterfall methodologies.Throughout my career, I've successfully managed diverse teams within global Microsoft Gold Partner organizations. My skills encompass resource management, business planning, and financial oversight, ensuring efficient operations and strategic alignment.I have a proven track record of cultivating positive business cultures and values while building and leading effective teams. With a sharp focus on market dynamics and a commitment to excellence, I am well-positioned to drive impactful initiatives and deliver results in dynamic environments.