Emma D. Email & Phone Number

Progression Team - Working tasks and Work in Progress spreadsheets to keep repair instructions moving. Case Management - Answering the phones to Customers, Repairers and Insurers. Actively listening and being proactive in getting the required information. Making sure to fix any problems or pass to the appropriate team to handle.

Universal Credit (UC) - Pension Credit (PC) -

I handled telephone calls and emails as part of a team to provide customer service to contractors.Started learning how to do Invoices.

Blackpool, United Kingdom

I am an Apprentice working towards my Level 3 Diploma in Business Administration. I have worked as a valued member of a team in a busy work environment where time keeping was crucial. I have answered emails and phone calls to delegates, students and companies as well as face to face on reception. Dealt with complaints. I've taken card payments over the.

Blackpool, United Kingdom

I have done a work placement where I have completed administrative tasks such as laminating, scanning, copying, answering the phones, using the card printer, production and updating of excel documents and updated these. Itemising and updated systems with lost property and distributed to appropriate person. I delivered documents to external organisations. I.

I have sold on eBay myself and helped others to sell. I took photos and listed of the items, processed orders. I answered customer enquiries and complaints. I monitored PayPal and issued refunds when required.

Blackpool, United Kingdom

Worked in a small family run business, serving customers, cash handling, cleaning, setting up displays, stock taking, promotions and I also was a key holder

Blackpool, United Kingdom

I ran my own Avon business. This gave me experience in sales management, data entry, ordering products, working to deadlines, prioritising, time management, stock handling, packing orders and communicating with and taking orders from customers via phone, text, email and face to face.

I managed an indoor and outdoor Market business. My duties included building/dismantling the stall. I answered customer queries, marketed goods, processed payments, stock taking, displaying and promotions of goods. It was a very hands and physical position, and required me to display my excellent customer service skills

Biiab Level 3 Diploma, Business Administration

Cache Level 3 Diploma, Child Care And Education, B

Gcse

Mathematics (Grade: C) Statistics (Grade: C) English (Grade: C) English Literature (Grade: C) Adult Literacy (Level 2) Science (Grade: B).