Emma Joyce Datu Email & Phone Number

11 years of consumer banking background with emphasis on maintaining deposit accounts, consumer loan accounts, and daily branch processes in compliance with regulations, company standards and best practices. I fulfilled multiple branch roles such as cross-checking retention documents to ensure consistency and accuracy, daily title work audit processed by team members, instant-issue debit cards and credit cards audit, cash machine audit, security devices audit, safety deposit boxes audit, cash order projection, processed member service requests including fraud disputes and IRA maintenance requests, booked on consumer loans and commercial loans, assessed qualifications of new members for new accounts, and team mentoring.Programs used include Quick Approve, PSCU (Quick Assist), Omnia, TSSO, Portfolio Viewer, Verafin, and Quick Connect.A strong team player with a Bachelor’s Degree in Business Administration graduated from Angeles University Foundation (Philippines) with US equivalency certificate.

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  Angeles University Foundation

  Business Administration, Marketing