Emma Bradford Email & Phone Number

Being able to make a difference to children’s mental health and wellbeing by securingrelationships and contracts with education and government organisations. To expand the impact of Thrive by securing contracts for Thrive services with Local Authorities, schools, Multi-academy Trusts, Diocese and other education organisation, involving relationship development, sales and bids.

The Thrive Approach® is appropriate for anyone working with children and young people - such as in education (individual schools through to multi-academy trusts (MATs)), social care, healthcare, community groups and local authorities, as well as for parents and carers.Based on established neuroscience, attachment theory and child development, the Thrive Approach provides training and an online profiling and action-planning tool to equip adults with the knowledge, insights and resources… Show more The Thrive Approach® is appropriate for anyone working with children and young people - such as in education (individual schools through to multi-academy trusts (MATs)), social care, healthcare, community groups and local authorities, as well as for parents and carers.Based on established neuroscience, attachment theory and child development, the Thrive Approach provides training and an online profiling and action-planning tool to equip adults with the knowledge, insights and resources needed to develop the relationships that help children and young people to flourish and learn. Show less

Burton Upon Trent, England, United Kingdom

Leicestershire

Management of the NCS customer service support and to ensure the implementation of a consistent Keep Warm journey whilst leading and developing the contact and communication with Young people and their parent/guardians. Ensuring all targets for communications are hit across all areas and managing the staffing team for Keep Warm events across the various areas including East and West Midlands, this includes the booking and staffing of all events.To lead on the successful implementation… Show more Management of the NCS customer service support and to ensure the implementation of a consistent Keep Warm journey whilst leading and developing the contact and communication with Young people and their parent/guardians. Ensuring all targets for communications are hit across all areas and managing the staffing team for Keep Warm events across the various areas including East and West Midlands, this includes the booking and staffing of all events.To lead on the successful implementation of Extension phase opportunities & liaise with Graduates across existing areas for NCS. Show less

· Management of designated courses within region acting as local representative for Activate NCS.· Liaison with all schools in designated area with aim of selling places at the schools and uploading of events to the server.· Sales of Young Person’s places on NCS projects.· Provision of first line of management support across area for first stage queries/procedural support· Liaison with Head Office Staff to keep clear communication channels and resolve any staffing, product or… Show more · Management of designated courses within region acting as local representative for Activate NCS.· Liaison with all schools in designated area with aim of selling places at the schools and uploading of events to the server.· Sales of Young Person’s places on NCS projects.· Provision of first line of management support across area for first stage queries/procedural support· Liaison with Head Office Staff to keep clear communication channels and resolve any staffing, product or customer service issues efficiently· Analysis of common themes relating to training, product, staffing, venue issues and proposed resolutions in communication with Operations Manager· Collating expression of interest forms and ensuring data is uploaded to server and contact with YP is met as per the guidelines set by the Trust.· Reviewing and implementing sales strategies to include target audience outside of schools.· Customer service support at our head office in Stafford and East Midlands based office.· Follow the lead of the EM1 Management with calls, text’s and 2 way contacts for all YP’s and PG’s throughout the recruitment process ensuring all targets for communications are hit.· Follow the lead of the EM1 Management with calls, text’s and 2 way contacts for all YP’s and PG’s throughout a planned Keep Warm process.· Increase SU’s through clear and concise presentations, and smooth customer journey from EOI, to SU to TU, to Graduate. Show less

I have been writing my blog since 2013 and cover different topics such as:- Beauty and Fashion - Parenting tips and stories - Food reviews and recipes - Travel tips and reviews With a social following of over 12k across various social media sites and an average of 2.5k views monthly, I am developing and producing more and more established content every day. Along with this, I have had the opportunity to work with some great companies such as:- Boots-… Show more I have been writing my blog since 2013 and cover different topics such as:- Beauty and Fashion - Parenting tips and stories - Food reviews and recipes - Travel tips and reviews With a social following of over 12k across various social media sites and an average of 2.5k views monthly, I am developing and producing more and more established content every day. Along with this, I have had the opportunity to work with some great companies such as:- Boots- Travelodge- Bluestone Wales - Fisher Price - Kia and many more. I also include sponsored content, guest written posts, attending press events and produce collaborative featured posts for a fee, please contact me to see my media kit emma_loub@hotmail.com Show less

East Midlands

Liaison with schools in East Midlands for the sales of Young Person’s places on NCS projects by delivering clear, smooth and concise presentations for up to 300 people. Provision of first line ofmanagement support across area for first stage queries/procedural support. Reviewing and implementing sales strategies to include target audience outside of schools, establishing and marketing through Social Media channels. Maintaining a two-way contact for all sign upsthroughout the sign-up… Show more Liaison with schools in East Midlands for the sales of Young Person’s places on NCS projects by delivering clear, smooth and concise presentations for up to 300 people. Provision of first line ofmanagement support across area for first stage queries/procedural support. Reviewing and implementing sales strategies to include target audience outside of schools, establishing and marketing through Social Media channels. Maintaining a two-way contact for all sign upsthroughout the sign-up process, ensuring all targets are hit. Show less

Ashby De La Zouch, Leicestershire, United Kingdom

Answering telephone, dealing with customers enquiries, converting enquiries into bookingsusing appropriate customer service and sales techniques. Entering brochure requests onto computer system. Taking reservations, entering directly onto computer system. Selling gift vouchers, ensuring correct details are taken. Packing up and sending out confirmations.

Burton Upon Trent

Being part of a collaborative team who work with curriculum and support teams within the college to make a real difference to our learners experience. Support a caseload of 140 learners across all levels and courses and act as the first point of contact for engagement and pastoral support.- Ensure that learners are positively and effectively guided and supported to achieve at every stage of their educational journey.- Delivering enriching tutorial sessions and supportive one-to-one… Show more Being part of a collaborative team who work with curriculum and support teams within the college to make a real difference to our learners experience. Support a caseload of 140 learners across all levels and courses and act as the first point of contact for engagement and pastoral support.- Ensure that learners are positively and effectively guided and supported to achieve at every stage of their educational journey.- Delivering enriching tutorial sessions and supportive one-to-one meetings- Communicating with parents/guardians whenever necessary. Show less

Midlands

Social media marketer and creator for Pick n Melt. Includes interacting with customers via social media and taking and uploading all imagery. To keep in touch with business owners on a daily basis and to use and review the products frequently.

Swadlincote

- To lead shifts when assigned by line manager - cash management, opening the store, preparing for the shift, closing the store, orders, monitoring and delivering high standards of customer service, accepting deliveries.- Train all new team members to Barista level using appropriate training materials - Support team throughout shift to ensure delivery of service to brand standard - To ensure all coffee equipment is in good working order and report any faults as required - To… Show more - To lead shifts when assigned by line manager - cash management, opening the store, preparing for the shift, closing the store, orders, monitoring and delivering high standards of customer service, accepting deliveries.- Train all new team members to Barista level using appropriate training materials - Support team throughout shift to ensure delivery of service to brand standard - To ensure all coffee equipment is in good working order and report any faults as required - To deliver the highest levels of customer service in line with brand standards- To produce & serve all drinks to brand standards & recipes- To produce & present all food to brand standards- Maintain stock levels/availability by replenishing display/fridges within company guidelines/planograms, rotating stock to ensure compliance with company health & safety guidelines. ·- To sell & demonstrate product knowledge by advising the customer/answering queries & suggesting products to the customer as part of the ordering process- To attend work at designated shifts (time & attendance)- To complete all tasks required by the daily cleaning schedule Show less

Lead, inspire and pastorally care for a team of twelve participants, ensuring their safety andassisting their personal development through three weeks of intense activities. Work alongside the Practitioner during the Team Challenge and the Community Facilitatorduring the Real Challenge Design. Work with the support of the Assistant Programme Leader to deal with challenging behaviourfrom young people. Live residentially during the Personal Challenge and Team Challenge.

Hotel receptionists make guests feel welcome, manage room bookings and deal with requests that guests make during their stay.A hotel receptionist also needs to be friendly and professional at all times, be able to look after several things at once and always stay calm, sometimes under pressure. Good standard of general education and possibly some GCSEs (A-C) in subjects such as English, Maths. Have experience of using a telephone switchboard or a computerised reservations system.-… Show more Hotel receptionists make guests feel welcome, manage room bookings and deal with requests that guests make during their stay.A hotel receptionist also needs to be friendly and professional at all times, be able to look after several things at once and always stay calm, sometimes under pressure. Good standard of general education and possibly some GCSEs (A-C) in subjects such as English, Maths. Have experience of using a telephone switchboard or a computerised reservations system.- dealing with bookings by phone, e-mail, letter, fax or face-to-face- completing procedures when guests arrive and leave- choosing rooms and handing out keys- preparing bills and taking payments- taking and passing on messages to guests- dealing with special requests from guests (like booking theatre tickets or - storing valuable items)- answering questions about what the hotel offers and the surrounding area- dealing with complaints or problems. Show less

Bachelor Of Arts (Ba), Childhood And Youth, 2:2

Childhood and Youth Studies BA honours.

Ba Hons Sport Education, Education

1 year attended at University.

Btec National Diploma, Sport & Exercise Science

Sport and Exercise science student going through the scientific elements of sport and exercise including coaching and teaching aspects.

Gcse

GCSE's including General studies, Maths, English, Double award Art and Design, Double Award Science, German and Food Technology.