Emma Baker Email & Phone Number

Omaha, Ne, Us

Evolved the original "Marketing Specialist" role into a comprehensive marketing management position, achieving consistent revenue growth year-over-year through email marketing, events, and social media engagement. Consistently growing product and sourcing knowledge while building technical marketing skills. Plan, create, and manage all social media platforms, including Facebook, Instagram, LinkedIn, Google Business, NextDoor, Yelp, and TikTok. Admin the "Dog Moms of Omaha" Facebook Group, enhancing brand credibility, and community engagement, amplifying e-commerce sales channels. Manage and direct a graphic designer in all aspects of print and digital design needs.Spearhead website management, Google Analytics, SEO, CRM integration, and management, resulting in a 99.2% average email delivery rate, increased subscriptions, and exceptional engagement metrics.Develop and execute impactful retail events like "Adopt-A-Chop" and "Holiday Grinch Photos," which have successfully increased sales.

Sunnyvale, Ca, Us

• Provided high-level, queue-based customer support via live chat, email and phone. Maintained APH while consistently adding value, and consultative ad reviews that helped stretch members' budgets, lead generation and overall results.• Provided coaching, technical solutions, advertiser/agency onboarding, marketing optimization options for LinkedIn Marketing Solutions (LMS), serving as a trusted point of contact for LinkedIn advertisers globally.• Supported advertisers as a subject matter expert in installing and/or troubleshooting conversion tracking for LinkedIn Advertising campaigns for both image pixel and javascript tag tracking methods.• Maintained industry knowledge: how competitor’s digital ad platforms compare, targeting facets, billing and invoicing options available amongst different platforms, etc.• Maintained a thorough knowledge of internal LMS products to maximize the value of the product for advertisers while expediting troubleshooting processes with internal Tier 2 Technical Support when needed.• Technical Support: Researching, providing troubleshooting and minimizing the number of TES escalations I submitted in 2022 as I was able to self-serve.• Coordinated Member and Customer Empathy Projects with Product Operations Manager to identify solutions and areas of need within the ads platform including adoptions within “audience targeting”, “matched audiences”, “audience status”, “targeting”, “audience segmentation”, “audience expansion”, “frequency caps”, “fcaps”, “forecasting” “LinkedIn Audience Network”, “reporting”, “demographics” , "conversion tracking" and more.• Operated within Salesforce and OSC platforms with visibility to zendesk and other CRM’s.• Volunteered to flex into the Member Safety & Recovery Department for 5 months to assist in clearing their queue and expediting member resolve while maintaining product knowledge and learning for my own role within LMS.• Assisted with complex billing and invoicing issues.

Omaha, Ne, Us

•Working directly with VP of Marketing, drove social media engagement for following of over half million by coordinating to provide marketing, large-scale digital fundraising, events and digital support.• Maintain and update agency website.• Yearly digital fundraising goal of $500,000.• Write, design and distribute digital newsletters.• Marketed the shelter through events, digital ads, social media and website.• Managed 4 social media channels- showing growth of 27% on Instagram and 16% growth on Facebook.• Managed SEO and cost per click ads through media partner.• Managed $120,000 per year digital ad budget.• Produced relevant content including live videos and digital events.

Sidney, Nebraska, Us

• Executed events for upward of 15,000 people.• Marketed the store through events, ads, social media and website.• Planned clinics and marketing calendar to coincide with the corporate sponsored ads.• Maintained store website and ads.• Coordinated events the drove sales and traffic - from planning to budgeting and executing.

Lindsborg, Ks, Us

• Organized work orders, planned weekly meetings and weekly “walks” of campus facilities.• Managed people through conduct meetings and managing of staff, one-on-one meetings with staff, coached students to their full abilities.• Carried out event planning, implemented and organized all campus events, worked on various initiatives at one time.• Managed budget of $125,000 per year spread across over 75 events.

Dallas, Texas, Us

•Coordinated and advertised avialable truck loads effectively and creatively.•Communicated expectations and instructions for each load to multiple drivers and customers.•Managed accounts and relationships with companies such as General Motors, Nestle Waters, and Clorox.•Negotiated price of each load. Minimum $22k gross margin per month required, achieving $33k to $41k monthly.•Managed, upsold and cross sold for clients with large monthly budgets of 100K and up.

•Recruited high level donors and make asks for funds, manage all major gifts and financial development, with fundraising goal of $58,000 a year.•Upsold donors through suggesting specific projects and needs of the center to further the donors giving.•Donor prospected and database expansion / management.•Cultivation, solicitation, appreciation visits to current and potential donors.•Oversaw a diverse development board of ten professionals from many backgrounds.•Managed between four and twelve student workers at a time, as well as two interns per semester.•Managed all direct mailings, parish communications, web-site and social media, print deliverables, proof reading, and all marketing and communications.