• Oversee parking operations for multiple properties, ensuring efficient and effective workflow procedures.• Manage tenant accounts, including daily revenue reporting via Geneva and account reconciliation.• Supervise the allocation and access management of parking spaces, including onboarding new tenants and employees with key card systems.• Address customer inquiries and resolve disputes related to billing and access.• Coordinate employee scheduling and task prioritization to meet operational goals.• Spearheaded projects to enhance operational efficiency, including introducing automation tools and streamlining communication with tenants.

• Directed company strategy, driving significant growth, entering new markets, and aligning the organization with long-term goals.• Streamlined operations by implementing process improvements, reducing overhead costs, and enhancing team productivity, which contributed to increased profitability.• Secured $100k in funding and established key strategic partnerships by cultivating strong relationships with investors and stakeholders, supporting the company’s growth trajectory.