Emmanuel Leon Email & Phone Number

Addressed customer incoming sales calls, provide quotes for service, details of service, and schedule initial service appointmentsTrack and report all sales opportunities to the leadership team daily, made recommendations on leads with highest potential of conversionProject Management; manage multiple projects simultaneously, collaborate with cross functional teams to drive deliverables on time and within budgetTrained and onboarded new team members; addressed any concerns, issues with leadership on improving employee performance and engagementAssist Spanish speaking customers with any questions or concerns

Hayward, California

Drove all communications between residential customers and the field team to coordinate the installation and removal of equipment in timely mannerProcess Improvement; Created and implemented streamlined processed for documentation as well a more efficient inventory management process Process Improvement; Established and executed a more efficient scheduling process for all installations across Northern California.Implemented and converted mapping from manual process to digitalized.Partnered with the production team to maintain a steady work-flow of inventory of both new and used machines

San Francisco, California

Executed and managed daily business operations; addressed issues with customers, team members and managementTrained and onboarded new team members; addressed any concerns, issues with leadership on improving employee performance and engagementNegotiated with vendors and suppliers to ensure budget management and most cost effective pricesProject Management; managed several projects simultaneously ensuring on time delivery and within budget

Alameda, California

Processed shipments and tracking information for clients' and customersManaged complex calendar, ensured proper coverage ,scheduled pick up and deliveries for clients; ensure a smooth process for clientTracked and reported any missing packages for clients; investigated point of loss and provided solutions to customers for their lossProcessed claims for any lost items after investigating shipments

Pharmacy Technician/Assistant

Associate'S Degree, Computer Technology/Computer Systems Technology

High School Diploma, 12