- Assessed processes, procedures, and work practices for strength and weakness - Outlined needs to meet end-user requirements

- Led and motivated talented project teams, achieving target within stipulated deadlines. - Successfully managed up to (30) technical (Led Screen display) event projects simultaneously - Upheld quality excellence by monitoring and correcting work, delivering projects on time. - Delivered exceptional service to clients, maintaining relationships for future business opportunities. - Built company reputation by managing and successfully delivering projects.

- Built customer retention and satisfaction by delivering top-qualify service - Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery. - Increased team productivity through effective staff planning, coordination and task delegation.

Delivered quality service by providing warm and welcoming environment - Upsold sides and beverages to increase restaurant revenue. - Oversaw staff schedules according to strength to build productive team for each

- Served high volumes of guest in fast-paced service environments with exceptional customer care. - Discussed menu items and dietary concerns, noted special request and suggested additional items to meet upsell goals.

----- -Maintained office files for reliable references including electronic and hard copies Oversaw daily office operations and equipment maintenance. Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.