Experienced IT leader delivering enterprise scale digital solutions from concept through delivery in order to transform business processes and improve customer and employee experience.Led multiple large scale, full lifecycle transformations that delivered strategic business differentiation and competitive advantage through the application of technology. Multiple successes deploying industry standard technologies (including SAP, SFDC, PTC, Tibco, Apigee & Microsoft based technologies) in orchestration with internally developed systems and services to deliver a seamless experience.BUSINESS PROCESS DOMAIN: Subscription Management, Usage based billing models, Aftermarket and Customer Support, Order Management, Customer Relationship Management, Supply Chain, Planning, Scheduling, Manufacturing, Shop Floor Control, Sales and Distribution, and Analytics & Reporting. INITIATIVES: Digital Transformation, Mergers, Acquisitions and Company splits. Systems Consolidation, Monolith to Microservices, Supply Chain Reengineering & Business Process Reengineering. Portfolio Management. IT Operating Model development. Managed Services transition (onshore, near shore and offshore). Software development lifecycles leveraging Agile, Iterative and waterfall methodologies. TECHNOLOGIES: Enterprise systems (SAP, SFDC and MSFT based) coupled with enterprise scale web development, Mobility, IoT and Cloud based services (AWS and Azure) to deliver a single integrated, frictionless end to end experience. PEOPLE: Building diverse, inclusive, geographically dispersed and virtual high performing teams.
Listed skills include Integration, It Management, Program Management, Project Management, and 46 others.