• Led the creation of a French Client Services integrating Will Research Group & CitoxLab across 3 sites, resulting in a 45% win rate increase by 2023.• Recruitment and fast-integration of high level profiles (PhD) to have an efficient team in a short time.• Managed key accounts (Big Pharma), building annual rate cards and ensuring site profitability.• Enhanced internal processes, increasing customer satisfaction and achieving sales above forecast.• Tight collaboration with Finance to build annual budget.• Member of the COMEX.Areas of expertise: toxicology, safety pharm, histo-pathology, bioanalysis (LCMS-MS, ADA, immunophenotyping, genomics, etc.) for small and large molecules, biologics and vaccines - cancer and DART/juvenile studies

• Led business development initiatives to secure 16% of revenue within 3 months, focusing on OTD, RFT, and EBITDA targets.• Implemented an effective S&Op with around 90% adherence within 2 months, optimizing supply chain operations.• Managed CAPEX for the site, driving lean initiatives and ensuring cGMP compliance.• Member of the COMEX.

• Led national program for French Health Ministry to support Public Hospitals in savings initiatives and implement Best Demonstrated Practices.• Coordinated medical and non-medical departments, resulting in 8M€ savings annually for 3 years.• Recruited, trained, and developed consultant team, building operational methodology for UniHA in Lyon.

• Redefined purchasing strategy and contracts post-subsidiary exit from Areva group.• Optimized team R&Rs through KPI monitoring and weekly assessments.• Managed suppliers, conducted quality audits, and improved internal processes.• Obtained ISO 9001, 14001 & OSHA 18001 certifications.

• Managed supplier panel for luxury furniture brands, optimizing costs and quality.• Qualified suppliers for outsourcing high-cost parts to low-cost countries, resulting in significant savings.• Collaborated with Cappellini, Poltrona Frau & Cassina for efficient manufacturing processes.

• Managed Indian customer relationships for Turbomeca Asia Pacific, leading to increased client satisfaction and retention.• Conducted training sessions for customer teams in Bangalore, focusing on customer visit management and SAP training.• Ensure the opening of Turbomeca India (Bengalore) within the defined timeline.

• Managed CAPEX for heavy equipment in the oil & gas industry at Schlumberger, Singapore.• Defined selection process for new suppliers, improving efficiency and quality of appliances used in wells.• Led RFI and RFQ processes to ensure competitive pricing and high-quality products.

• Managed South Europe Customer Service for key accounts like La Rinascente, Decathlon, and Le Vx Campeur, overseeing retail communication and marketing follow-up.• Implemented KPI and warning reporting processes, ensuring efficient operations and timely decision-making.• Collaborated with teams in Italy, France, and Spain to drive customer satisfaction and retention, contributing to revenue growth.

• Managed supplier and sub-contractor relationships, including RFQ, supplier qualification, and audit processes to ensure quality and cost efficiency.• Implemented inventory management strategies resulting in cost reduction and lead time optimization for HP in the Grenoble Area, France.

• Led technical/cryogenic projects for CERN, Karlsruhe research center, and ITER, optimizing fluid processes.• Conducted technical studies on ARIANE 4 and 5 launchers, qualifying process improvements for enhanced fluid utilization.• Collaborated with Air Liquide in Grenoble, France, to drive innovation and efficiency in fluid management systems.