Emmanuel Letellier Email & Phone Number

Conondale, Qld, Au

Australia

Hi Everyone, We are thrilled to announce that Manny Letellier will be stepping into the role of Internal Product Manager within the Product team. In this new position, I will collaborate closely with internal users to gather, analyse, and document detailed product requirements. By staying at the forefront of technology trends and industry best practices—particularly in emerging areas like AI— I will identify opportunities to implement innovative solutions that… Show more Hi Everyone, We are thrilled to announce that Manny Letellier will be stepping into the role of Internal Product Manager within the Product team. In this new position, I will collaborate closely with internal users to gather, analyse, and document detailed product requirements. By staying at the forefront of technology trends and industry best practices—particularly in emerging areas like AI— I will identify opportunities to implement innovative solutions that enhance internal operations. Show less

Queensland, Australia

As a Support Specialist at FYI, I am part of a dynamic team supporting accounting practices across Australia and New Zealand. My role involves delivering top-notch customer service, resolving support issues, and ensuring clients use FYI's document management and automation platform effectively.

Sunshine Coast, Queensland, Australia

Responsible for the technical integration, monitoring and support of Marketing, AI and Communication platforms, This role is focused on supporting and advancing digital integrations. This customer facing position requires balancing customer requests with efficient and effective setup processes.

Brisbane, Queensland, Australia

Voice Biometric and DevOps Professional Services Engineer.In my role as a Customer Engineer on the Professional Services team, I significantly contributed to the successful delivery of projects. My expertise in configuration and release management played a key role in deploying important software releases to major clients. I specialized in a wide range of products, including Biometric Security products, IVR, and chatbots, in both cloud-based and on-premises environments.

Queensland, Australia

Brisbane, Australia

APAC Entreprise Solutions Support.In my role as an Application Support Engineer at Nuance Communications, a global leader in intuitive speech software, I was dedicated to supporting and enhancing customer interaction solutions across various channels, leveraging natural language understanding, speech synthesis, and voice biometrics technologies.

Brisbane, Australia

Eight Mile Plains

Application support for MomentumPro (ERP), Shopkeeper (POS), and third party vendor EDM solutions on Windows and Unix platforms.Investigation, resolution and escalation of application issues and customer inquiries via phone, emails using a ticketing systemDatabase administration (Progress OpenEdge, Microsoft SQL server)Identification and scoping of product enhancements requirementsAssisting in software testing and documentationEditing of internal technical documentation… Show more Application support for MomentumPro (ERP), Shopkeeper (POS), and third party vendor EDM solutions on Windows and Unix platforms.Investigation, resolution and escalation of application issues and customer inquiries via phone, emails using a ticketing systemDatabase administration (Progress OpenEdge, Microsoft SQL server)Identification and scoping of product enhancements requirementsAssisting in software testing and documentationEditing of internal technical documentation, knowledge bases and procedures After hours on-call support assistance. Show less

Ellipse, integrated Enterprise Asset Management (EAM/ERP) application suite administration for more than 20 clients across Windows and Unix environmentsAPAC users support: resolution, escalation of support calls within SLA’sCreation and updates of work orders assigned to engineers in development teams Editing of internal technical documentation, knowledge bases and procedures

Eight Mile Plains

Providing French and English Level 1 IT support and help-desk administrationLogging/raising support calls via ticketing system Resolving/escalating support calls to specialised teamsUser accounts and sessions administration (Microsoft Active Directory, Unix, Citrix)

Paris And Reims, France

Web / Desktop application consulting, design and development (HTLM, CSS, PHP, MySQL), CMS deployments and administration for WordPress, Joomla, eZ-Publish.Training for adults in accredited classes for Web development, Adobe Flash, Photoshop, Illustrator and InDesign.

Reims, France

Maintenance and development of several websites for the Crédit-Agricole Bank

Paris Area, France

Sound technician at the Bastille Paris Opera house, specialised in audio communications via wired and wireless networks.

Diploma, It

Activities and Societies: SUFCO Multimedia Design

Physical Sciences

Activities and Societies: Coding