As GIS Technician, I design, develop, and implement systems and databases to access and store geospatial data.In this role, I analyze spatial data through the use of mapping software. Furthermore, I create and deliver educational GIS programs to staff and students to build a solid foundation of knowledge and technical skill that is crucial to project success.

At Telus Retail Ltd., my core responsibility was to serve customers by selling products and meeting customer needs. I was assigned with monitoring competition by gathering current marketplace information on pricing, products, and new products. My duties comprised of maintaining professional etiquette under challenging conditions by observing strong constitution and commitment to company policy and business standards.Below listed are some of my achievements within this job role:• Selected to travel to Fort McMurray after the wildfires to ensure full support to our customers.• Improved overall company effectiveness by maintaining an excellent record of post-transaction survey scores.• Resolved customer complaints by investigating problems, developing solutions, collaborating with internal departments, and making recommendations to clients.