Emma Shiflett Email & Phone Number

Washington, District Of Columbia, Us

Leads Global Business Recruiting, Executive Recruiting and half of the Talent Operations Team.- Built and developed a virtual and data driven Global Business Recruiting Team for Mapbox that flexes and scales with business needs for the People, Legal, Finance, Sales, Automotive Sales, Business Development, Partnerships, Rev Ops, Marketing, Solutions Architecture, Technical Support Engineering and Technical Program Management orgs. - Partners with Executives to develop recruiting strategies to meet their business needs, and drives accountability in recruiting and selection, as well as research and data when launching in new markets.- Manages and leads Executive Hiring across the company.- Operational planning over the year for the Business Recruiting organization, meeting productivity and headcount goals. Developed and implemented mechanisms to track recruiter KPIs monthly and quarterly.- Developed and implemented strategies, processes and guidelines to find, attract, hire and onboard talent needed to drive Mapbox's growth and transformation goals. Built in operational efficiencies to automate and streamline tasks so recruiters can focus on quality sourcing, candidate experience and business stakeholder relationship management.- Initiated and spearheaded the launch of a Diversity Recruiting Playbook; created ongoing diversity recruiting pipeline pass through goals to drive high impact diverse hiring practices, including sourcing strategies.

San Francisco, California, Us

People Business Partner for Global G&A leaders across the business in North America within the following departments: Legal/Compliance, Finance, People & Recruiting, Office of the CEO and Corporate Operations, Operational Excellence & Global Business Enablement, Global Communications & Marketing, Workplace / Facilities and Flexport.org- Performance management, workforce and headcount planning, succession planning, organizational design, talent development strategy and change management- Executive and leadership relationship building as a trusted advisor; business stakeholder management; leadership training and development, coaching and guidance- Coach individuals and people managers on holding career conversations, rolling out development plan and tracking progress; job level guides, career pathing, job descriptions and job codes; onboarding new hires to teams- Compensation review for new roles, internal recruiting and transfers- Reward & recognition, performance cycle review and promotion panels- Employee relations, investigations, and performance improvement plans- Employee engagement and TOMO surveys, data analysis and people strategy- Partner with local People Business Partners and Business Stakeholders in EMEA & APAC as needed with global initiatives and rollouts

San Francisco, California, Us

- Led the US G&A + Supply Recruiting Org from San Francisco, partnered with leaders and executives on headcount needs and succession planning- Ran quarterly headcount planning sessions, advised and coached on talent acquisition strategy to identify skill and performance gaps in line with recruiting capacity to fulfill the business needs- Partnered with People Business Partners on internal recruiting needs, insight into performance to strategize on succession planning and future org design- Built out interviewing practices and tailored interview kits per role, per team, designed to assess values and culture; ran unconscious bias training and implemented D&I strategies- Built and led a recruiting team across San Francisco, Los Angeles, Chicago, and Atlanta offices- Executive recruiting; managed an RPO partnership- Worked on global Flexport talent acquisition strategies and initiatives, DEIB strategies and recruiting programs- Led a data-driven recruiting strategy: business data such as headcount planning and attrition data through to recruiting capacity modeling; metrics for team performance based on reporting and data on pass through rates, time to fill, offer acceptance rate, and efficiencies across recruiting coordination G&A Departments: Business Operations, Sales Operations (inc. Sales Enablement, Sales Analytics & Sales Technology & Sales Compensation), Compliance, Customs Compliance, Finance (Accounting, Revenue, FP&A, Credit, Trade Finance), Legal, Marketing (Content, Creative, Demand Generation, Marketing Operations, Product Marketing, PR & Communications, Social Media), Operational Excellence & Strategy, Operations Enablement, HR & People (People Operations, People Business Partners, Employee Engagement, L&D), Global Talent & Recruiting for Recruiting, Workplace (Office Management & Facilities, Real Estate)Supply Departments: Air Freight, LCL Ocean Freight, FCL Ocean Freight, Pricing & Bid Management, Trucking, Warehousing

San Francisco, California, Us

Recruiting Lead for the G&A and Supply business orgs globally at Flexport.

San Francisco, Ca, Us

• Handled full-cycle recruitment for all FTE needs across all locations in a rapid-paced Communications, Digital and Marketing agency (sourcing, screening, interview processes, reference checks, offer stage)• Led talent acquisition and recruitment strategies in partnership with Head of HR and Executive team (CEO, COO, CFO, Partners)• Made offer recommendations to the Management Team by providing meaningful feedback on candidates' interviews and references; managed offer stage and negotiations• Practiced passive candidate outreach and sourcing; communicated consistently with all candidates (active and passive) to set expectations on process and timeline; established a degree of trust and candor, and maintained the integrity of the agency and that of the candidate• Partnered with outside vendors and recruitment agencies; negotiated contracts• Responsible for recruitment metrics and analytics, and talent branding initiatives• Responsible for upgrading and migrating historical data to a new ATS, Lever; implemented agency-wide and deployed within a couple of weeks to improve inefficiencies through technology within the recruitment process; created new feedback forms tailored for specialty roles along with an interview kit to improve employee interview preparedness• Co-led Strengths Based Leadership Training for Managers+ across the company with Head of HR• Advised Leadership on organizational design, talent mapping, succession planning and headcount needs• Handled exit Interviews and new hire onboarding, employee relations and career coaching• Drove diversity efforts through recruitment• Aligned core attributes for the company with behavioral based interviewing; created recruitment materials for employees; trained employees in best interviewing practices and diversity efforts• Trained and coached HR colleagues in recruitment for the Associate Program• Targeted talent effectively for each position

San Francisco, Ca, Us

• Played a key role in the training and development of staff, on a variety of topics that pertain to recruitment, retention, leadership and strengths• Managed full cycle recruitment: managed the interview experience for candidates and employees; scheduled on-site interviews; ensured a high level of consistency in the process across the agency• Collected comprehensive feedback from team members and made recommendations about next steps in the process• Communicated consistently with candidates to set expectations about the process and timeline; established a degree of trust and candor, and maintained the integrity of the agency and that of the candidate• Cultivated relationships with passive candidates• Identified talent suited for OutCast and cultivated relationships for future roles• Met recruitment targets; created and implemented processes within HR and Recruitment• Partnered with the Director of HR on staffing needs, offers, etc.• Built talent pipeline to support business growth• Partnered with the agency's marketing team on recruiting efforts via social media channels

New York, Ny, Us

• In-house full-cycle recruiting for PR, Marketing & Digital: within consumer & enterprise tech, clean-tech, corporate & public affairs, consumer, healthcare (inc. biotechnology & pharmaceuticals), e-commerce, sports & entertainment, social media & community management, creative (copywriters, designers, etc.), SEO/SEM & paid media, research & social media analytics, & business development• Full lifecycle recruiting for the Western Region offices, as well as the Miami and Texas offices• Handled all my req offer negotiations; prepared and sent out all offer packages for my own roles, and the complex packages for senior leaders on behalf of the Senior Vice Presidents of Recruiting• Became the Taleo Enterprise expert for the Talent organization after training in Chicago• Managed TA compliance programs including OFCCP and EEO Programs in the US• Continued to refine and run the Internship program in our NorCal offices and trained other recruiters on running the program in their offices

New York, Ny, Us

• Presented as a keynote speaker at the National PRSSA Conference in San Francisco in October 2012; Continuously built up relationships and contacts with Universities and facilitates college visits to the offices• Ran the NorCal intern program; began hiring for all entry level FTE roles across the Western Region• Scheduled all interviews for all recruiters and recruiting leaders across the Western Region• Improved on efficiencies within the interviewing process leading to faster follow-up to candidates, more streamlined communication through calendar software, standardized interview questions per job and level, and interview panel briefs• Facilitated all in-person interviews at the San Francisco office location; collaborated with other HR colleagues and recruiting coordinators in other offices to facilitate their in-person interviews; prepared kits for candidates on the office they would be visiting• Facilitated onboarding for new hires• Prepared all offer paperwork for Recruiting Managers, VP and SVP of Talent

New York, Ny, Us

• Started to run the NorCal intern program, learned resume review• Scheduled all interviews for all recruiters and recruiting leaders across the Western Region; learned all aspects of Taleo Premium ATS• Learned employment regulations across the states in the Western Region• Posted all roles for the Western Region for all recruiters, made sure of compliance and EEO regulations; posted to college job boards and built relationships with career program managers at universities and colleges with PR and communications majors• Facilitated onsite interviews, gave office tours to all candidates at the San Francisco office and implemented interview prep kits so they would know what to expect• Partnered with HR Coordinators across the 5 offices in the Western Region on receiving offer paperwork and processing new hire information with a seamless handoff

New York, Ny, Us

Ilford, Essex, Gb