Led the health authority’s information management services team: responsible for the records management program, library services, archives and cultural collections.● Managed the transfer of over 38,000 records from Health Canada’s FNIH branch to the FNHA as part of the historic transfer of health service delivery to BC First Nations in October 2013, and successfully merged the RIM programs of the two organizations● Developed the R&IM policy and a supporting body of procedural documentation and standards, including FNHA's retention schedule.● Trained staff on records and information management program and best practice.● Launched library services for the organisation, including classification of all resources held physically and electronically, facilitating Intranet catalogue access and initiating online journal and database access through membership of the e-HLbc consortium.● Implemented a correspondence management system organisation-wide.● Expanded and renovated physical storage space to accommodate FNHA's organisational growth and procured external records storage services.● Oversaw a project to catalogue all cultural artefacts and gifts of historical value held at in FNHA's head office.● Developed policy addressing access to information and data governance, and completed FOI, legal ROI, ATIP requests in liaison with internal privacy and legal services.

Provided daily support to the Manager, Records and Information Privacy in regard to information, records, privacy and contract management activities. ● Provided direction and guidance for FNHA staff and external partners on records and information management best practices. ● Enabled and safeguarded fast and efficient access to corporate information.

Appraised, sentenced and classified corporate archives and records, using PROV disposal schedules and the MFESB functional classification scheme.

Maintained records and document management services for PwC's South Australia office.

Sentencing of provincial records using government records disposition schedules (PROV).

Collections Management: ● Maintained and promoted access to the art, social history, archives and library collections of the Centre’s museum. ● Provided interpretation and long term care for the artefacts, culture and heritage of the local area.● Supervised museum volunteers; delivered a research and enquiry service for the media and public.Grants and Funding: ● Secured funding from local bodies and stakeholders to purchase collections cataloguing software, enabling the museum to build a collections database. ● Developed and submitted a grant application to the UK Museum Association’s Effective Collections funding stream for a proposed collections review and resulting exhibition. ● Contributed towards the museum’s Heritage Lottery bid for funding to purchase the archives of local playwright, Dennis Potter.Disaster Management: ● Worked with the Centre Manager to recover from a serious fire in the museum stores. ● Liaised with a recovery contractor regarding the cleaning and conservation of the museum collections, and secured tenders for refurbishment of the storage area.Records Management: ● Conducted a comprehensive records survey, drafted and implemented a records management program for the museum.● Trained all staff in new procedures.

Provided subject matter expertise for the Federations' EDRMS implementation project.● Analysed work flow and organisational structure to successfully design and migrate electronic content to a new hierarchical system. ● Trained staff at all levels and provided Federation-wide user support.● Participated in planning, development, and maintenance of the BCTF records management program.● Surveyed, reviewed and classified records within the business classification system. Ensured disposition according to BCTF retention schedules.

Sole administration of the Archives and Records Management service for eight months whilst the position of Archivist/Records Manager remained vacant.● Managed the College Archives, including appraisal, accessioning, collection development, cataloguing, preservation, conservation and public access. ● Maintained and developed the College’s archive management systems. ● Liaised with external depositors regarding the transfer of special collections. ● Provided a wide-ranging enquiry service to the membership and staff of the College, to external researchers and the public.● Oversaw the College’s records storage and retrieval service. ● Initiated a project to review the semi-current records management system. ● Reviewed and improved the loan procedures and location management of records held in the College Archives. ● Promoted an EDRM project to improve College information management. ● Offered advice, support and training to College staff and Officers on a full range of records management, privacy and FOI issues.

Worked with the Group Archivist on a two-year project to catalogue, repackage and move offsite all the accumulated records of Transport for London and its predecessor companies. ● Successfully administered the uplift of the entire archival collection from basement vaults to offsite storage, and managed the retrieval and return of boxes from the storage provider.● Duties included: archival cataloguing, conservation, procurement of archival supplies, accessioning, appraisal, deaccessioning, creation of content for TfL Archive internet pages, monitoring of environmental storage conditions, managing the public and internal enquiry service, supporting the Legal Documents Registry, response to FOI requests, training the Archives & Records Assistant and volunteers, promotion of the TfL Archive internally and through presentations to the public and students.

Promoted within the I&A team at the BBC's Records and Program Information Centre in West London. ● Catalogued and indexed electronic and paper production documentation from BBC radio stations.● Filed TV programme production documents and artist contracts. ● Conducted information retrieval for external and internal media production clients.

Assisted with genealogical and local history research, produced archives and oversaw Reception.