Emma Garner Email and Phone Number

During my time at The Stonemasonry Company Limited my role has taken many forms, initially as an administrative assistant, then as the office manager and, most recently (Oct '19), as the Head of Finance.Duties:•Accounts collation/management both receivable & payable, liaising with financial advisors, creditors & debtors – Creation/Maintenance of trackers for all data•Tracking of Monthly VAT & estimated EOY accounts, retention holdings & CIS deductions. •Project cost… Show more During my time at The Stonemasonry Company Limited my role has taken many forms, initially as an administrative assistant, then as the office manager and, most recently (Oct '19), as the Head of Finance.Duties:•Accounts collation/management both receivable & payable, liaising with financial advisors, creditors & debtors – Creation/Maintenance of trackers for all data•Tracking of Monthly VAT & estimated EOY accounts, retention holdings & CIS deductions. •Project cost planning, management & coordination, enforcing budgets & maintaining profitability, whilst ensuring client needs are met & project issues tackled head on•Creation of cash-flow projections and investment planning•Implementation of the new company shareholder scheme•Creation & enforcement of employee contracts, handbooks & review structure•Payroll management, including workplace pension•Resource planning & scheduling of workflows•Managing records for HR, Sales, Marketing, Finance & Management•Building relationships with clients & suppliers through email, telephone & face to face communication•Ensuring that project processes are followed. Implementing & creating new procedures to improve workflow•Proactively resolving issues within strict timelines•RAMS/OM Management•Creating & implementing marketing strategies, research & development, competitor analysis, as well as overseeing a full company rebrand, creation & maintenance of a new website, Blog management, collating & interpreting cross platform analytics data & AdWords coordination. Overseeing, editing & writing a 300+ page project book for circulation to prospective clients•Quotation management, monitoring conversation rates & monthly quotation reporting.•Creation & management of works & payment schedules for projects•Actively engaging in contract negotiations, keeping to company guidelines & restrictions whilst bringing contracts to fruition. Seeing through negotiations post completion, reviewing collateral warranties or disputes Show less

My role as a project co-ordinator included-• Assisting with large scale projects alongside a Project Manager• Managing large scale projects under the supervision of a Programme Manager• Monitoring, tracking and documenting project progress• Co-ordinating engineers and offshore resource• Managing project budgets and purchase requests• Creating and maintaining project plans• Maintaining records of any project delays and adjusting plans and expectations… Show more My role as a project co-ordinator included-• Assisting with large scale projects alongside a Project Manager• Managing large scale projects under the supervision of a Programme Manager• Monitoring, tracking and documenting project progress• Co-ordinating engineers and offshore resource• Managing project budgets and purchase requests• Creating and maintaining project plans• Maintaining records of any project delays and adjusting plans and expectations accordingly• Requirements gathering and prioritisation• Engaging in regular meetings with project stakeholders and managing expectations• Providing regular project status updates and managing communications procedures• Engaging in technical discussions• Ensuring effective support arrangements are in place for new software/processes• Ensuring project deliverables are on time, on budget and completed to a high standard• Maintaining a positive team working atmosphere• Ensuring that project processes and procedures are followed• Building healthy working relationships with clients through email, telephone and face to face communication • Managing small changes• Scheduling third party resource for small changes Show less

My role at Thomas Cook was mainly Providing customer support and assistance/booking administration as well as meeting passenger and revenue sales targets through customer service and support, as well as undertaking contract and price negotiations with suppliers. This role also included organising new system training and development of new training material. In addition the role grew to include maintaining and developing XML content and Streamlining of processes and implementation of new… Show more My role at Thomas Cook was mainly Providing customer support and assistance/booking administration as well as meeting passenger and revenue sales targets through customer service and support, as well as undertaking contract and price negotiations with suppliers. This role also included organising new system training and development of new training material. In addition the role grew to include maintaining and developing XML content and Streamlining of processes and implementation of new systems/procedures. In order to do this work effectively i was required to carry out extensive market research to develop my product knowledge. Show less

My role at Lugus Engineering was largely in Administration, reception and telephone liaison, Keeping an up-to-date appointments diary, arranging meetings and travel for engineers and MD. This then progressed to include the organisation of zero budget marketing campaigns from concept to delivery and review, Producing advertising material and Tendering for contracts/Project Fundraising. These marketing responsibilities also included Researching new business, advertising and PR opportunities and… Show more My role at Lugus Engineering was largely in Administration, reception and telephone liaison, Keeping an up-to-date appointments diary, arranging meetings and travel for engineers and MD. This then progressed to include the organisation of zero budget marketing campaigns from concept to delivery and review, Producing advertising material and Tendering for contracts/Project Fundraising. These marketing responsibilities also included Researching new business, advertising and PR opportunities and maintaining numerous lead databases. Show less

This was a temporary project based employment wherein my main role was archiving and recording old documents in order to then re-organise the filling system ready for new clients and documents in addition to everyday filling and maintenance.

My roles at Carter Roe were predominantly in administration, as well as reception liaison. Here I had to work to strict deadlines, collecting copy in time for publication which involved much telephone and e-mail communication with clients, my role also included some proof reading as well as invoice filing and database maintenance, in addition to this I attended trade shows, creating a healthy working relationship with clients and helping me gain specific knowledge in relation to the… Show more My roles at Carter Roe were predominantly in administration, as well as reception liaison. Here I had to work to strict deadlines, collecting copy in time for publication which involved much telephone and e-mail communication with clients, my role also included some proof reading as well as invoice filing and database maintenance, in addition to this I attended trade shows, creating a healthy working relationship with clients and helping me gain specific knowledge in relation to the publications on which I worked. Show less