Emma Weiler Email & Phone Number

San Diego, California, United States

San Diego, California, United States

In my most recent role, I scheduled and facilitated all company-wide onboarding processes, ensuring new team members are equipped for success from day one. Additionally, I played a pivotal role in launching a new Business Process Outsourcing (BPO) site, overseeing the training of all team members and continuing to manage ongoing BPO-related training.

I spearheaded the virtual training of over 200 team members globally, ensuring proficiency in various client-facing and back-office roles. I developed and implemented a robust Learning Management System, which included regular assessments to gauge comprehension and skill acquisition. By establishing seamless onboarding processes, I equipped new team.

San Diego, California, United States

As the key liaison for reward recipients, I managed all client-facing communication, guiding them through personalized experience selections with clarity and detail. Leading a team of 10 booking and research agents, I ensured seamless coordination with vendors for smooth experience bookings. With a stellar 99% in overall Personal Performance Metrics, I.

San Diego County, California, United States

With a focus on delivering unparalleled customer service, I consistently surpassed monthly leasing and sales goals through exceptional closing skills. Achieving a remarkable 94% occupancy rate in a 752-unit apartment community, I showcased effective leasing and retention strategies. Cultivating positive relationships with prospects, vendors, maintenance.

Courtyard Marriott Seattle Downtown/Lake Union

As a seasoned professional in Food and Beverage management, I developed and executed effective strategies that ensured seamless operations and optimal outcomes across diverse events. I led cross-functional teams comprised of 20 associates across 12 locations, fostering collaboration and providing strategic guidance to drive success. My meticulous oversight.

Greater San Diego Area

With a passion for hospitality, I greeted customers at the restaurant with exemplary customer service, ensuring a welcoming experience from the moment they arrived. Handling guest complaints with attentive listening and effective communication, I upheld high standards of guest satisfaction. As a dedicated team player, I collaborated seamlessly with.

San Diego State University

During my time at San Diego State University, I played an integral role in planning food and beverage industry events in collaboration with local San Diego restaurants. Managing the Foodies website and blog, I effectively communicated with our audience and promoted our events. Additionally, I spearheaded collaborative efforts by organizing events with.

Downtown San Diego Bayside

With a strong focus on enhancing productivity and efficiency, I devised and deployed robust training plans for new staff, ensuring proficiency in dual property and computer systems in accordance with standard policies and procedures. My responsibilities encompassed various tasks including credit card management, cash management, OnQ System management.

Mission Viejo, CA

During my tenure, I took pride in meticulously preparing and setting up for a diverse range of events held at the Lake or Clubhouse, catering to crowds of up to 1,000 guests. Ensuring impeccable cleanliness standards, I performed all cleaning duties at the lake with meticulous attention to detail. Additionally, I provided exceptional customer service by.

Anaheim, CA

During my time at the attraction, I undertook comprehensive cross-training across all 20 positions, providing me with a thorough understanding of operations. This allowed me to seamlessly rotate through various roles during my shifts, ensuring smooth operations. Dedicated to creating magical moments and unforgettable experiences for guests, I consistently.

Bachelors Of Science, Hospitality Tourism Management

Activities and Societies: Executive Board of Foodies Student OrganizationStudied Hospitality with a Hotel Management Emphasis from the.

High School Diploma

Activities and Societies: Yearbook and Newspaper Editor, Freshmen Mentoring Program, Basketball, Track and Field, California Scholarship.