Emma Zieverink Email & Phone Number

Greater Atlanta Area

• Establish and maintain relationships with key client decision makers.
• Establish and maintain relationships with key internal functions and leaders
• Partners with GM to execute overall retail strategy & portfolio dynamics in order to develop and support growth strategies and action plans.
• Coordinates portfolio performance reviews with client.
• Assures all contractual obligations are being met as part of project management.
• Identify client CTQs & lead cross functional business teams to deliver.

Alpharetta, GA

• Team Lead for MRM Development team managing (2) analysts, responsible for management and delivery of optimizing customer experience and process
• Designed and executed a standardized enhancement plan for the platform which resulted in 43% simplification in campaign execution
• Led the design and implementation of a $60K end user enhancement project within our marketing platform
• Developed platform technical expertise for in-house Product enhancements reducing payments to Supplier by 38% (vY’ 14)
• Executed implementation of organizational hierarchy and maintained a process for continued management and continued variations of hierarchy going forward
• Managed and lead automated and simplified developments within platform to increase productivity by 41%

Dayton, Ohio Area

Kettering, Ohio

Responsible for working on multi-generational Salesforce effectiveness initiatives in support of the GE Capital Retail Finance Sales and Commercial organizations. Lead the delivery of IT growth and productivity programs related to Retail Finance, Sales Force Effectiveness, and other GE and projects and commercial strategies. Analyze, investigate, and.

Dayton, Ohio Area

Primary Author for GE Capital's Retail Finance Press Releases (November 2011- January 2012). Created numerous presentation on Social Media tools inside and outside of GE for IT and other business areas that were used across several businesses, globally (GE Healthcare, GE Aviation, CLP Global Summit). Mastered Project Management and orgizational skills by.

Bachelor Of Science, Business Administration; Economics And Marketing

Pursued Bs In Economics, Economics

Activities and Societies: LU Women's Division 1 Varisty Basketball Team, Alpha Sigma AlphaBS in Economics; Minor in Spanish

Education record