Global Vice President Of Professional Services
Current
Mar 2022 - Present
AeroLeads people directory · profile
Chuck Emmette Email & Phone Number
Global Vice President of Professional Services at 8x8
at
8x8
2 work emails found
@avaya.com
5 phones found area 908, 650, and 303
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Global Vice President of Professional Services at 8x8
Location
Greater Seattle Area, United States, United States
Who is Chuck Emmette? Overview
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Quick answer
Chuck Emmette is listed as Global Vice President of Professional Services at 8x8 at 8x8, based in Greater Seattle Area, United States, United States. AeroLeads shows a work email signal at avaya.com, phone signal with area code 908, 650, 303, and a matched LinkedIn profile for Chuck Emmette.
Chuck Emmette previously worked as Global Vice President of Professional Services at 8X8 and VP Global Professional Services at Ringcentral. Chuck Emmette holds Certificate, Graduate Certificate In Project Management from University Of Washington.
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Email format at 8x8
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{first_initial}{last}@avaya.com
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Profile bio
About Chuck Emmette
Successful professional services executive with years of global experience in building successful Professional Services Organizations in High Growth SaaS Companies. My extensive Services background is complemented with years of international experience focused on the Enterprise Market. This experience has taught me to appreciate and adapt to various cultures and customs and has been invaluable in my ability to execute in many areas such as sales, consulting, management, customer success, business development and operations.I am driven to share my experiences with high growth businesses which find international growth and expansion critical to their success. I also thrive on mentoring others and pass on my experiences to drive the most from one's inner strengths. I am that person who wakes up every day knowing we can make our business better for our customers and relish the opportunity to tackle a problem.QUALIFICATIONS SUMMARY• Professional Services Sales and Marketing: History of success driving adoption of PS and Vertical specific offers covering everything from SMB to Enterprise. Know how to take a PS business from incubation to $73M+ in 5 years.• Customer Success: Led global improvements that improved CSAT, NPI, project delivery quality and cycle time as well as renewals/upsell.•Operational Management: Managed P&L’s and functional organizations with a focus on growth, innovation, execution, and operational discipline.• Client and Industry Engagement: Experienced public speaker, deep global partner and Fortune 500 customer connections and executive sponsorship.• Innovation: History of success working with Partners, Integrators and Product in creation of new technologies and services to meet our customers needs and company growth objectives• Global: Building a global business that scales thru both direct and channel/integration partners Specialties: Leadership, Enterprise, International, Cloud, Saas, Offer Management, PS Sales, Consulting, Delivery, Customer Success, Innovation, Partner Recruitment and Enablement, Strategy, Business Planning, Technology, Customer Satisfaction, Quality, Operations, Security, and Large Deal Structure.
Listed skills include Telecommunications, Unified Communications, Professional Services, Management, and 48 others.
Current workplace
Chuck Emmette's current company
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11 roles
Chuck Emmette work experience
A career timeline built from the work history available for this profile.
Vp Global Professional Services
Responsible for RingCentral's Professional Services Sales Verticals, Advanced Solution Architecture and Services Offer Management covering all of our services products globally. I am fortunate to lead a team that represents an ever growing portfolio of UCaas, CCaas, Managed Services, Digital, Video, Consulting and Field Services to name a few. Also.
Feb 2016 - Feb 2022
Avp Global Professional Services
Global responsibility for Professional Services Sales, Offers and Advanced Solution Architecture in one of the most successful and fastest growing Cloud Communications companies Globally. Focus in on Global Expansion, Partnerships, Offer Creation, On Premise to Cloud Migration Strategy and the best Customer Satisfaction in the industry!
Mar 2019 - Mar 2021
Senior Director Global Professional Services
Responsible for leading RingCentral's Global Professional Services focusing on the delivery of cloud business communications solutions that free people to work the way they want in today’s mobile, distributed and always-on work world utilizing a state-of-the-art cloud infrastructure. Key Responsibilities:-Implementation offers, strategy and delivery of.
Feb 2016 - Mar 2019
Professional Services Partner
Responsible for Professional Services Sales and Delivery of a $20M applications practice with Fortune 100 accounts in the Western Region of the US. This includes a portfolio of Teradata enterprise applications hosted in the Teradata Integrated Cloud. Responsible for PS sales and delivery oversight for current and future accounts as well as building.
May 2015 - Feb 2016
Managing Director Professional Services
Responsible for several key business segments in Avaya Professional Services Globally such as:Quality (Solution Validation Services) – Responsible for a team of Advanced Solutions Architects which safeguard Design Quality on Avaya’s top deals globally. Quality Framework optimizes complex solution deployments to enable us to confidently bring new solutions.
Mar 2013 - Apr 2015
Director Of Global Professional Services - Citigroup
- Responsible for a global services team assigned to Avaya’s largest customer by revenue. This position included selling of professional services, business consulting, customer satisfaction, revenue and forecasting.
- Accountable to the Managing Director of CITIGROUP Global Infrastructure
- Delivered on Product, Maintenance and Professional Services revenue between $73M and $111M a year over 7 consecutive years
- Met or exceeded Professional Services Sales revenue and margin quotas year over year
- Grew Professional Services revenue from zero to over $12M a year
- Developed a model on how to partner and deliver large programs with various partners globally
Aug 2006 - 2013
Senior Program Manager - Business Transformation
Lead Global Program Manager for a large Business Transformation program that virtualized over 22 contact centers globally. This 3 year program was focused on how to collapse, simplify and reduce cost while increasing efficiency in a “Follow the Sun” model for a large technical support organization. Program involved managing multiple third party vendors.
Feb 2003 - Aug 2006
Senior Manager Global Project Management
- Managed a team of Global Project Managers focused on upgrades and new systems for the Mosaix Predicitve Dialer and various custom applications delivered to the Mosaix Platform. Responsible for the delivery of over $70M.
- Increased revenue delivered per project manager by 20% year over year
- Developed a new project delivery and upgrade methodology that reduced escalations by 30%
- Migrated the project management capability in North America to a virtual team allowing an increase of productivity by over 20% per associate
- Developed a partner training program to expand the Mosaix footpring with a focus on China, India and Latin America
Jan 2000 - Feb 2003
Director Of Implementation Services
- Responsible for a professional services team providing onsite ADP systems consulting and implementation throughout North America. Some accomplishments we as follows:
- Delivered over $40M in revenue year over year with over 15% increase in revenue per year
- Implemented an online scheduling and tracking system that allowed for a 20% increase in engineer job scheduling and performance
- Increased customer satisfaction year over year
- Re-engineered our engineer and customer training from a paper format to a online and CBT format.
Mar 1995 - Jan 2000
Us Army Officer (Captain)
US Army Officer stationed in Germany and the Middle East for over 4 1/2 years. Served in both Armored Cavalry and Signal Corps during 5 years of active duty. Multiple commendations and Airborne qualified as well as Scout Platoon Leader and Northern Warfare School. During College was a member of the Tennessee National Guard as a Field Artillery Forward.
Nov 1989 - Aug 1994
Team & coworkers
Colleagues at 8x8
Other employees you can reach at 8x8.com. View company contacts →
CM
Cristian Matei
Colleague at 8X8
Romania, Romania
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SR
Sridharan Rajamani
Colleague at 8X8
San Jose, California, United States, United States
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KW
Katherine Welch
Colleague at 8X8
New York, New York, United States, United States
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LN
Laís Natalino
Colleague at 8X8
Portugal, Portugal
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AP
Ayaz Perwez
Colleague at 8X8
Aylesbury, England, United Kingdom, United Kingdom
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SA
Sheryl Anne Tangi
Colleague at 8X8
Cainta, Calabarzon, Philippines, Philippines
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GG
Gabriela Gherman
Colleague at 8X8
Cluj-Napoca, Cluj, Romania, Romania
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EF
Eugene Flores
Colleague at 8X8
Philippines, Philippines
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LH
Leo Hopkins
Colleague at 8X8
Sevenoaks, England, United Kingdom, United Kingdom
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姚
姚锦涛
Colleague at 8X8
Hangzhou-Shaoxing Metropolitan Area, China
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Cristian Matei
Colleague at 8X8
Romania, Romania
View →
SR
Sridharan Rajamani
Colleague at 8X8
San Jose, California, United States, United States
View →
KW
Katherine Welch
Colleague at 8X8
New York, New York, United States, United States
View →
LN
Laís Natalino
Colleague at 8X8
Portugal, Portugal
View →
AP
Ayaz Perwez
Colleague at 8X8
Aylesbury, England, United Kingdom, United Kingdom
View →
SA
Sheryl Anne Tangi
Colleague at 8X8
Cainta, Calabarzon, Philippines, Philippines
View →
GG
Gabriela Gherman
Colleague at 8X8
Cluj-Napoca, Cluj, Romania, Romania
View →
EF
Eugene Flores
Colleague at 8X8
Philippines, Philippines
View →
LH
Leo Hopkins
Colleague at 8X8
Sevenoaks, England, United Kingdom, United Kingdom
View →
姚
姚锦涛
Colleague at 8X8
Hangzhou-Shaoxing Metropolitan Area, China
View →
3 education records
Chuck Emmette education
Certificate, Graduate Certificate In Project Management
University Of Washington
Master Of Business Administration (M.B.A.), Mba
City University Of Seattle
Bs, Geography/International Relations
University Of Tennessee, Knoxville
FAQ
Frequently asked questions about Chuck Emmette
Quick answers generated from the profile data available on this page.
What company does Chuck Emmette work for?
Chuck Emmette works for 8x8.
What is Chuck Emmette's role at 8x8?
Chuck Emmette is listed as Global Vice President of Professional Services at 8x8 at 8x8.
What is Chuck Emmette's email address?
AeroLeads has found 2 work email signals at @avaya.com for Chuck Emmette at 8x8.
What is Chuck Emmette's phone number?
AeroLeads has found 5 phone signal(s) with area code 908, 650, 303 for Chuck Emmette at 8x8.
Where is Chuck Emmette based?
Chuck Emmette is based in Greater Seattle Area, United States, United States while working with 8x8.
What companies has Chuck Emmette worked for?
Chuck Emmette has worked for 8X8, Ringcentral, Teradata, Avaya, and Adp.
Who are Chuck Emmette's colleagues at 8x8?
Chuck Emmette's colleagues at 8x8 include Cristian Matei, Sridharan Rajamani, Katherine Welch, Laís Natalino, and Ayaz Perwez.
How can I contact Chuck Emmette?
You can use AeroLeads to view verified contact signals for Chuck Emmette at 8x8, including work email, phone, and LinkedIn data when available.
What schools did Chuck Emmette attend?
Chuck Emmette holds Certificate, Graduate Certificate In Project Management from University Of Washington.
What skills is Chuck Emmette known for?
Chuck Emmette is listed with skills including Telecommunications, Unified Communications, Professional Services, Management, Strategy, Cloud Computing, Managed Services, and Voip.
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