Emmy Gilbert Email & Phone Number

Sacramento, California, United States

Work to increase brand visibility, grow audiences and strengthen engagement and loyalty with audiences across all platforms. Responsible for managing and implementing marketing programs that create meaningful touchpoints with audiences and members throughout the audience journey, from introduction to cultivation and retention. Contributes regularly to cross-functional teams, including member engagement and major giving, content (digital, news, music, podcasts), events and digital products, to execute projects and initiatives on time and successfully.

Sacramento, Ca

Davis, California

- Created email campaigns to drive successful customer engagement.- Optimized and curated social media content to maximize brand value for success. - Understood the different nuances of each social platform and how to engage diverse audiences properly. - Worked with company executives to define the best digital marketing strategy.- Managed company website. - Created graphics for events, emails, and more.

Sacramento, California Area

- Met weekly with other members of the operations team to foresee potential problems, find solutions, and ensure that the company ran in a streamlined manner.- Planned and organized events for up to 150 guests, including the company's annual black-tie event.- Managed and executed the company's Holiday Giving Program; a program that provided local families with holiday meals and gifts and worked with Sacramento County's Department of Health & Human Services to provide gifts to foster youth. - Completing office ordering.- Acted as liaison between company and property management.- Assisted with a Contact Management System Update for 6,000 contacts by helping with planning, execution, and updating of the internal manual.- Provided accounting support by handling petty cash as well as recording and making deposits for an associated nonprofit. - Completed American Express reconciliation.- Completed a comprehensive list of administrative tasks for the President & CEO, including: *Managed an active calendar of appointments. *Completed expense reports. *Composed and prepared correspondence that was at times confidential. *Arranged complex and detailed travel plans, itineraries, and agendas. *Compiled documents for travel-related meetings. *Coordinated video and audio conference calls.

Sacramento, California

- Offered support with recruiting.- Scheduled internal and external meetings and conference calls.- Received and screened incoming phone calls for senior management.- Ran any necessary errands.- Ensured office remained clean and presentable.- Maintained quality communication throughout the office, with Delegata clients, and guests in the office and over the phone.

Sacramento, California Area

- Listened patiently and politely to customer complaints to best solve their problem or resolve the situation.- Shown capable of resolving conflicts with difficult and demanding customers while maintaining professionalism.- Processed daily cash and credit payments ranging from $500 to $1,500.- Memorized menu to make recommendations. - Kept all work areas, equipment, dishes, and utensils clean.- Increased guest check averages by promoting specials and menu items.

Sacramento, California Area

- Created a business plan for Lotus, an enclosed hydroponics system made simple through the use of a phone app. - Created a brand around Lotus. - Conducted market research within the hydroponics and gardening industries. - Created three-year financial projections for the company, including research into costs with overseas manufacturing. - Used SWOT analysis to find our weaknesses and how to better them if possible as well as strengths to help market Lotus. - Received the award for Best Business Plan after presenting to investors in multiple formats.

Davis, California

- Promoted from cashier/server to Bartender/Server. - Managed over ten tables, both independently as well as in a team of two. - Processed daily cash and credit payments ranging from $500 to $1,500.- Managed opening and closing duties revolving around, taking down and setting up the bar side of the restaurant. - Trained new servers. - Shown capable of resolving conflicts with difficult and demanding customers while maintaining professionalism.

Davis, Ca

- Processed drink and food orders ranging from basic to complex quickly and efficiently. - Maintained clean working environment. - Monitored inventor of supplies on hand and restocked when necessary. - Prepare and serve coffee, drinks, and pastry items to customers. - Acted as mediator when necessary to help resolve customer concerns. - Performed opening and closing duties. - Calculated and distributed tips for employees after each shift. - Trained new employees on store procedures.

Manson, Iowa

- Mixed and poured a variety of drinks.- Prepped and stocked the bar before opening and during shift.- Listened patiently and politely to customer complaints to solve their problem or resolve the situation swiftly and courteously. - Assessed guest demeanor and identified when to call customer's behavior to the attention of management. - Accurately counted in the cash register.

Lodi, Ca

- Provided funds to each game-winner.- Ensured that players and dealers followed all rules during gameplay. Including, but not limited to: the various forms of Blackjack, Tiles, Three-Card Poker, and Baccarat- Complied with casino procedures, and continuously monitored the table; by the following: * Knew how much money was on the table * Followed the dealers' movements *Kept track of the buy-bets and the collection fees. *Kept track of all assigned chips- Complied with asset protection procedures by protecting chips and cards at all times.- Reported all suspicious or unauthorized activities or breaches in casino procedures to Supervisor.- Maintained and displayed a friendly, courteous, and professional attitude towards players, casino personnel, and fellow employees.

Stockton, California

- Drafted professional letters and emails for the attorney. - Drafted and filed legal documents with the county court. - Assisted clients with completing paperwork. - Coordinated the attorney's calendar. - Managed phones. - Managed accounts payable and receivable with Quickbooks.