Improved client experience by actively listening with empathy, engaging in curious inquiry, taking ownership, and leveraging in-depth product knowledge to address client needs. Delivered strategic client advisory services across general banking, creating opportunities for customers with Mastercard and various financial domains, including online banking, loan maintenance, and investment/mortgage servicing. Maintained existing client accounts by meticulously documenting client interactions and ensuring timely issue resolution through feedback, escalation, service tickets, and banking tasks.Collaborated cross-functionally with team members across various departments, including Online/Mastercard Fraud, Banking/Wire Operations, Global Transfers, and Business Banking to provide optimal client care. Successfully coached, supported, and oriented a new cohort of 10 ATB team members during a rigorous nine-week hands-on training program as an Everyday Banking Ambassador.

🚀 Exclusive Partner of Dissolve🥇 Most Organically Viewed Election Advert for Green Party of Canada (2019) (43,000 Views)🥇 Most Organically Viewed Campaign Cinematic for the Alberta Party (2019) (62,000 Views)🥇 Reached #1 Trending Worldwide on #PublicHealth Promotional Video with Dr. Sajjad Fazel📈 90,000+ views for 2019 Alberta Provincial Election across Social Media📈 70,000+ views for 2019 Canadian Federal Election across Social Media🌐 1st 100% Authentic Cree Political Cinematic in Canadian HistoryCollaborations With ☟► Alberta Party ◄► City of Calgary ◄► Everyone's Canada◄► Turko & Associates ◄► Green Party of Canada ◄► World Economic Forum ◄► Canadian Club of Calgary◄► Mikisew Cree First Nation◄► Stardale Women's Group◄Created visual content opportunities from businesses that enhanced brand identity for small business clients. Sourced, explored, and analyzed multiple locations to support creative designs and environments for filming. Demonstrated expertise and versatility in filming projects such as stock footage, commercials, and trailers.

Emerging out of the depths an entirely authentic storytelling process, Cine Branding ©️ harmonizes striking archetypal motifs, premium sound scapes, and sweeping musical scores for an engaging cinematic experience that propels your personal brand to new heights.

A co-collective of innovative communication strategists, visual artists, and data scientists in Western Canada that work to electrify a brand’s energy with full spectrum psychology. Powered via insight driven research, captivating cinematics, and advanced marketing intelligence, our campaigns aim to foster positive consumer experiences by leveraging unconscious archetypal architectures. Grounded with a conscientious culture of humanistic principles, our methods help position your unique selling proposition, overcome relational barriers, and ignite conversations within an intensely competitive landscape.Key Contributions:• Enhanced customer service experiences by dynamically communicating, building rapport, and collaboratively identifying solutions that met small business client needs• Recommended acute strategic alternatives for 360 business analysis. • Conducted financial analysis to extrapolate resource inefficiencies in expenditure accounts. • Transformed financial data into integrative visualizations in Microsoft Power BI for the purposes of executive decision making.• Boosted brand identity by uncovering strategic insights from the integration of business and psychological analysis.

Constructed multi-layered data models in Microsoft Excel. Examined campaign data to gain insight, optimize and improve social media metrics. Administered large volume sensitive data with adherence to confidentiality of constituents. Produced consistent regional recommendations for the ground campaign via multi-level data analysis. Fostered community engagement with constituents by actively addressing their needs and providing a motivated focus on the right solutions. Analyzed, prioritized, and recommended innovative resolutions to rapidly emerging political problems.

Demonstrated the ability to collaborate and effectively work with subject specialists from other fields. Implemented a robust stakeholder engagement strategy for the project sponsor (SAITSA). Constructed, audited, and executed primary research methods to extrapolate target market data for marketing purposes. Researched materials and performed supply chain analysis to optimize vertical integration of proposed student/client services. Produced high-low costs estimates by providing discounted cash flow analysis relative to the cost of capital.Key Contribution: Produced a multi-functional display hub prototype through SAIT’s ARIS facility via 3D printing technology.