Enzo Morra Email & Phone Number

Toronto, Ontario, Canada

● Excel in transparent communication with employees, promptly and effectively addressing payroll inquiries to ensure clarity and understanding to a team of 100+ employees● Proficiently navigate payroll software and systems, ensuring precise and timely payroll execution, optimizing operational efficiency.● Showcase a professional and empathetic approach in resolving customer complaints, consistently enhancing the overall dining experience● Cultivate a positive and welcoming dining… Show more ● Excel in transparent communication with employees, promptly and effectively addressing payroll inquiries to ensure clarity and understanding to a team of 100+ employees● Proficiently navigate payroll software and systems, ensuring precise and timely payroll execution, optimizing operational efficiency.● Showcase a professional and empathetic approach in resolving customer complaints, consistently enhancing the overall dining experience● Cultivate a positive and welcoming dining environment, prioritizing customer satisfaction to drive repeat business and positive word-of-mouth● Design and implement targeted training programs for service staff, fostering skill development and maintaining high service standards● Spearhead continuous learning initiatives, keeping the team abreast of industry trends and best practices to promote adaptability and excellence Show less

Miami, Florida, United States

●Responsible for the overall success of the highest performing restaurant in a multi-unit concept with over 50 locations and various markets across the US and Canada. Miami revenues exceeded $15 million annually and employs approximately 160 employees●Increased annual revenue from 11 million to exceeding 15 million during my tenure●Accountable & responsible for overseeing all daily business operations including approximately 30 direct reports. These responsibilities include financial… Show more ●Responsible for the overall success of the highest performing restaurant in a multi-unit concept with over 50 locations and various markets across the US and Canada. Miami revenues exceeded $15 million annually and employs approximately 160 employees●Increased annual revenue from 11 million to exceeding 15 million during my tenure●Accountable & responsible for overseeing all daily business operations including approximately 30 direct reports. These responsibilities include financial statements, implementing organizational policies, recruitment and development of employees●Training of future bar managers on inventory control, ordering, bartender training, and day to day management skills related to the position●Spearheaded the restaurant opening and drove recruitment, training, development, and scheduling of 100+ employees●Assign duties, responsibilities, and workstations to employees in accordance with work requirements Show less

Houston, Texas, United States

● Responsible for the overall success of what was once the highest performing restaurant in a 50+ multi-unit concept that achieved over $10 million in annual revenue● Coordinated and successfully organized a wide variety of events for corporate clients, including luncheons, annual parties, fundraisers and conferences ● Worked with a strict limited budget to control maintenance, décor, and promotions to maximize future profits while preventing unnecessary spending● Proposed effective… Show more ● Responsible for the overall success of what was once the highest performing restaurant in a 50+ multi-unit concept that achieved over $10 million in annual revenue● Coordinated and successfully organized a wide variety of events for corporate clients, including luncheons, annual parties, fundraisers and conferences ● Worked with a strict limited budget to control maintenance, décor, and promotions to maximize future profits while preventing unnecessary spending● Proposed effective layouts for events and coordinated all staff management and event logistics ● Constantly communicated with clients and staff to retain customer loyalty and ensure successful organization of events at the internal and external level ● Ongoing recruitment , training, and development of wait staff for Moxie’s Houston and future locations Show less

Toronto, Ontario, Canada

● Responsible for weekly scheduling and managing our team of servers and support staff to make certain we are setup for success● Provided customers with a pleasant upscale dining experience, and addressed any of their questions regarding concerns about food, beverages and ingredients relating to allergies● Team recruitment and training of staff and responsible for the hires ● Managed a floor of employees to coordinate activities of workers engaged in serving food and managing their… Show more ● Responsible for weekly scheduling and managing our team of servers and support staff to make certain we are setup for success● Provided customers with a pleasant upscale dining experience, and addressed any of their questions regarding concerns about food, beverages and ingredients relating to allergies● Team recruitment and training of staff and responsible for the hires ● Managed a floor of employees to coordinate activities of workers engaged in serving food and managing their tables ● Learned, practiced, and developed the ability of how to properly utilize time management and priority setting skills even while under strict time frames and extreme duress Show less