Enzo Morra Email & Phone Number

Toronto, Ontario, Canada

• Excel in transparent communication with employees, promptly and effectively addressing payroll inquiries to ensure clarity and understanding to a team of 100+ employees
• Proficiently navigate payroll software and systems, ensuring precise and timely payroll execution, optimizing operational efficiency.
• Showcase a professional and empathetic approach in resolving customer complaints, consistently enhancing the overall dining experience
• Cultivate a positive and welcoming dining… Show more
• Cultivate a positive and welcoming dining environment, prioritizing customer satisfaction to drive repeat business and positive word-of-mouth
• Design and implement targeted training programs for service staff, fostering skill development and maintaining high service standards

Miami, Florida, United States

• Responsible for the overall success of the highest performing restaurant in a multi-unit concept with over 50 locations and various markets across the US and Canada. Miami revenues exceeded $15 million annually and.
• Increased annual revenue from 11 million to exceeding 15 million during my tenure
• Accountable & responsible for overseeing all daily business operations including approximately 30 direct reports. These responsibilities include financial… Show more
• Accountable & responsible for overseeing all daily business operations including approximately 30 direct reports. These responsibilities include financial statements, implementing organizational policies, recruitment.
• Training of future bar managers on inventory control, ordering, bartender training, and day to day management skills related to the position
• Spearheaded the restaurant opening and drove recruitment, training, development, and scheduling of 100+ employees

Houston, Texas, United States

• Responsible for the overall success of what was once the highest performing restaurant in a 50+ multi-unit concept that achieved over $10 million in annual revenue
• Coordinated and successfully organized a wide variety of events for corporate clients, including luncheons, annual parties, fundraisers and conferences
• Worked with a strict limited budget to control maintenance, décor, and promotions to maximize future profits while preventing unnecessary spending
• Proposed effective… Show more
• Proposed effective layouts for events and coordinated all staff management and event logistics
• Constantly communicated with clients and staff to retain customer loyalty and ensure successful organization of events at the internal and external level

Toronto, Ontario, Canada

• Responsible for weekly scheduling and managing our team of servers and support staff to make certain we are setup for success
• Provided customers with a pleasant upscale dining experience, and addressed any of their questions regarding concerns about food, beverages and ingredients relating to allergies
• Team recruitment and training of staff and responsible for the hires
• Managed a floor of employees to coordinate activities of workers engaged in serving food and managing their… Show more
• Managed a floor of employees to coordinate activities of workers engaged in serving food and managing their tables
• Learned, practiced, and developed the ability of how to properly utilize time management and priority setting skills even while under strict time frames and extreme duress Show less