Erin B. Email & Phone Number

La Verne, California, United States

• Spearhead the installation of new and revised programs, systems, procedures and methods of operation such as training and development, process and procedure documentation, risk management, media & communications, and.
• Conduct research, compile and analyze data, evaluate alternative approaches, prepare reports and make related recommendations to Council for various City endeavors
• Participate as a City representative in negotiation & compensation meetings with all city employee associations, providing research and data analysis to City negotiators and Council
• Web administrator for development and implementation of new City website, regularly working on updates to make it easier to use for the community while increasing transparency
• Manage and monitor Workers' Compensation program, developing and establishing a comprehensive management review process
• Develop and manage a robust training & employee development system

Portland, Oregon Area

• Provide overall executive-level technical, administrative, project, analysis support
• Project Management for the reorganization of all engineering documentation and maintenance procedures and SOPs, moving to an ECM and lowering agency liability
• Led and developed work studies for various employment positions, performing analysis and preparing reports and recommendations for Executive Leadership
• Develop and maintain accurate management records, files, and reports; assist with records governance for the division
• Coordination of Labor Relations/HR related items including grievances, discipline and timeloss
• Facilitation and process management of a Maintenance Division new training program, coordinating agency-wide teams and partnering with the local union leadership

San Antonio, Texas

• Process and input daily attendance and modifications per District procedures.
• Maintain and accurately file student enrollment/withdrawal documents, and other federal, state, and local documents. (Permanent Records Folder - PRF)
• Maintain student schedules.
• Maintain and pass six (6) attendance accounting cycle audits, a beginning of the year audit, and an end of the year audit.
• Work directly with Attendance Administrator on student absences.
• Attend all required staff development as it pertains to the Attendance Secretary position.

Arcadia, CA

• Technology Coordinator
• Dedicated technology presence immediately available to administration & staff
• Provide ASAP response to small issues throughout campus
• Work directly with outsourced IT department to communicate various issues and projectsProject Manager
• Direct project oversight for all installations and upgrades
• Managed a technology review which included creating a report for the Head of School and presenting options for next year's technology plan

Pasadena, CA

• Budget and finance coordinator for the School of Theology (SOT) Dean’s office, monitoring an approximately $3 million budget
• Worked closely with more than 50 SOT faculty across the west coast, as well staff across multiple departments to process monthly credit card reclassifications, travel reimbursements, and fiscal year budgeting
• Created new methods of tracking progress and budgets and implemented new systems for financial tracking through Fuller’s unique CRMs, as well as GoogleDocs and GoogleApps
• Trained individual professors and employees on policies and procedures

Pasadena, CA

• Client Product Sales
• Work with clients to upgrade their current technology solutions.
• Prepare proposals and quotes for new product for existing client requests
• Maintain relationships with vendors for the procurement of productProject Manager
• Managing all Client projects, ensuring maximum level of success and satisfaction
• Work with Technical Consultants and Management to focus team on productivity and profitabilityAccount Manager

Pasadena, CA

• Maintain high levels of client satisfaction through professional communication, as well as management and meeting of client expectations
• Properly identify clients' service requirements and make accurate determinations as to priority and most appropriate team member participation when scheduling for resolution
• Create and maintain documented systems, standards, and policies pertaining to the Service Team
• Act as central hub of contact and communication for service team members and clients with regards to fulfilling service requests
• Developing new and more effective ways to manage and grow technical service team
• Implement plan and budget for increased employee satisfaction

Azusa, California

• Work with technology and events teams to create unique setups for events.
• Assisted customers from initial requests through setup and tear down of event.
• Attended various on-campus events to create and run the technology (ie: microphones, computers, PowerPoints, video recording).
• Coordinate individualized setups based on clients needs, and adapting to any last minute requests
• Monitor urgent help requests from professors having difficulty with classroom technology setups and dispatch to classrooms as soon as possible to resolve the issue.

• Assisted the principal investigator with research, observation and proper care involving animal subjects.
• Used databases to search literature reviews and contributed to practicum meeting collaborations.
• Research areas include: Autism Spectrum Disorders, Genetics, Mouse Model Literature, Auditory & Visual Memory

Bachelor Of Arts (B.A.), Psychology

Master Of Arts (M.A.), Organizational Leadership

Assessing Leadership Skills, Strategic Leadership, Organizational Systems & Behavior, Communication, Conflict & Change, Human Resource.