Eric Harper Email & Phone Number

Evanston, Il, Us

Denver, Colorado, Us

New York, Us

Full P&L ownership of Grubhub’s products for University dining, hotels, and stadiumsLed a team inclusive of sales, account management, technical operations, support, partnership management, with matrixed marketing, product, and engineering.Built and executed strategy that resulted in over 100% YoY order growth for a business unit operating at scale.Reworked the business organization, technical operations, and product to restart growth in an existing business unit that was in decline.Achieved exponential growth curves twice on metrics representing product adoption for a newly built SMB Restaurant product.

As Director of Enterprise Restaurant Product, grew enterprise product management team from 3 product managers to 10 to execute rapid scaling while inculcating culture and process to operate and grow at scale.Led team to define, set, and measure KPIs and KEIs for year-long workstreams to improve customer experience.Defined overarching product roadmap for multiple products based on insights driven from quantitative customer data and qualitative feedback.Led multiple, cross-functional product teams across design, engineering, operations, marketing, sales, and other core business areas to define new product offerings and scale the business.Recipient of Grubhub's highest award for employee excellence, the Silver Platter Award.

Calgary, Ab, Ca

Led product strategy, Education Software P&L, and a team of 6 PMs.Developed SaaS product strategy that led to over 3x growth in Monthly Active Users on SMART’s education software platform.Built and grew strategic alliances with Fortune 500 and other major global companies.Developed region-specific GTM strategy for North America, UK, Australia, EMEA which resulted in significant global revenue increases.Defined and executed SMART’s key products migration from the desktop into the cloud.

Calgary, Ab, Ca

Recipient of company president’s club award for outstanding contributions to product strategy and executionConceived, built, and delivered to market SMART Notebook 14+ and SMART lab, which are used by millions of teachers and students worldwide

Grew the business to profitable sale in under 18 monthsHosted TEDx EvanstonLaunched DashScribe.com with co-founder and 2 developers which delivered automated meeting summarization via voice recognition and Natural Language Processing on mobile platforms including android and iOS

Conceived, built, and delivered a technology consulting organization which grew to contribute over 20% of revenueBuilt and grew key partnerships with industry and academia to deliver classes shared across multiple collegesStrategy Consulting Projects in the news:http://www.universitybusiness.com/article/harnessing-it-service-providers-important-strategic-partners

Led a team of developers to ideate, build and deliver collaboration solutions to higher education including synchronous and asynchronous solutions in LMS (Learning Management) systems

Calgary, Ab, Ca

No Degree, Higher Education Policy

Bs, Ba, Economics, Business Adm.

Education record