- School counselor serving the Browns Summit and McNair Elementary community- Responsible for Kindergarten to 5th grade as a student scholar advocate, mental health support, socio-emotional learning lead, and community liaison.- Structured the school counseling program based on ASCA's national model, and delivered the program through individual, group, and classroom guidance sessions.- Developed each student holistically, with a focus on academics, socio-emotional skills, personal growth, and career exploration/development.- Created a comprehensive school counselor program through collaboration with staff, students, faculty, parents, and the community to promote academic and personal achievement.

- Business development and marketing company that creates alternative solutions to the traditional supply chain model- Fill consumer needs through partnerships based around an established e-commerce based business model- Help mentor, coach, and develop culture as an entrepreneur through utilizing a proven platform equipping business owners to succeed based on their definition of success.- Helped grow business by 25% annually through utilizing innovative technology and business approach, while duplicating the process with business partners.

- Partnered with different private companies within business, tourism, and education with a focus on creating positive and productive team culture, while delivering a customized experience to match client initiatives- Worked to develop and create an increase in key performance indicators of client satisfaction (over 90%), return (annual increase), and experience (NPS score of 9+) to a targeted market

- Led a multi-million dollar franchise and managed the day to day operation, guest experience, and food safety at Chick-fil-A.- Developed and executed a strategy to better guest experience in order accuracy, speed of service, and attentive and courteous KPI's over the course of 9 months, significantly increasing customer experience quarter to quarter- Developed staff culture and team morale through professional development seminars, trainings, team-building activities, operational goals, and a common vision for excellence- Selected as one of 500 final external operator candidates out of 67000+ applicants for a Chick-fil-A franchise

- Successfully scaled a $100k operation at one university location to a multi-million-dollar operation, spanning four institutions, within North Carolina in a 5-year time frame- Was an integral leader and the lead contributor in the advising domain of New Mind's post-secondary accreditation process through AdvancEd (Granted in 2016 for 5 years)- Oversaw university and partner relations, university program operations, new program development, student and staff culture, budget, and backend processes of programs- Standardized program operation processes, backend, and created duplicatable content to build program for scale through digitized toolkits, systems, and playbooks, that could be utilized and customized campus to campus- Led a team of 26 staff and interns in delivery of programs to 150+ first-year international students each academic year- Increased annual international student enrollment with a 95% retention rate.

- Developed and created strategic partnerships with UNCG on how to increase international student recruitment (40% increase each year at UNCG from 2014-2016), retention, and overall quality of student performance (3.7 GPA freshman year average)- Helped co-lead recruitments efforts stateside with partners internationally by advising and guiding students through the university admissions process, financial support, English proficiency, customs and visa regulations, and academic skills necessary to excel at a university level in America- Led a team of 7 staff and 8 support staff in the creation and iteration process of a collegiate preparatory education curriculum, focused around 21st century soft skill development, holistic student development and parent/community engagement.- Oversaw community service provider relationships and negotiated six-figure service contracts to better meet the needs of the students

- Coordinated weekly with university faculty, staff, and service partners to develop new programs centered around experiential learning models, growth mindset, streamlined business and educational processes, and customized program experiences for students- Developed a duplicatable backend system within business processes, recruitment, advising, and educational approach to help identify new opportunities for growth to deliver exceptional and consistent services to students of the program

- Developed a strength-based advising program and trained over 20 staff and support staff on how to advise international students holistically (academics, life, career) and how to maximize their potential.- Developed and taught collegiate level classes targeting international student development and cultivation of soft skills such as motivation, problem solving, and growth mindset

- Developed a personalized fitness program focusing on increasing cardiovascular health, lowering blood pressure, and increasing quality of life through lifestyle change- Worked one-on-one and in group settings with 15 participants administering and evaluating the program based on performance of cardiovascular health improvement