Enrico Mecacci Email & Phone Number

Information and Communication Systems professional with over 25 years of extensive experience, has developed skills in managing people and suppliers, services, projects and products. From 2022 to today he is Head of Application Operations and Release Management in Octo Telematics under the Head of Technology Operations, aiming to ensure the achievement of company objectives on time and on target compatibly with the internal budget and objectives, and to promote and implement the technological transformation roadmap.From 2020 to 2021 he was a Senior Manager in Octo Telematics under the Head of Digital Solutions, overseeing and governing all projects, suppliers and client areas.He has been Program and Delivery Manager at AlmavivA managing projects and QoS for customers of the Transportation, Automotive and Insurance markets.Has been for long a Service Manager for the major Italian Telco company, where coordinated the Billing Prepaid Service Application Operations. Besides, managed the Service Level identification and control processes, co-achieving strict SLA targets in all Services (CRM, VAS, Prepaid, MDW and DWH) through monitoring and control of service levels, assessing contract risks, advising stakeholders and making recommendations for mitigating such risks. Specialities: Service Management – Project Management/PMO – Governor – Audit/control of Telco Application Operations Services and QoS reporting – Service Level management – Support to Financial management and Change management – People management – Supplier management. Professional certifications: - Prince2 Project Manager (Axelos)- Agile Scrum Master (Exin)- ITIL v.3 Intermediate Service Transition (APMG)- ITIL v.3 Foundation certified (APMG)

Listed skills include Itil, Crm, Management, Pmo, and 2 others.

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  Sapienza Università Di Roma

  Economia E Commercio