Erin Robinson Email and Phone Number
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Erin Robinson personal email
Experienced program and people manager with a strong record of managing staff retention and growth, public-speaking and written communication, increasing community engagement, and process improvement. Ability to navigate complex systems with a passion for social justice. Committed to creating a better experience and outcome for all.
Prism Veterinary Dentistry
View- Website:
- prismvetdentistry.com
- Employees:
- 5
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Practice ManagerPrism Veterinary Dentistry Nov 2022 - PresentManaging Prism Veterinary Dentistry - an outpatient referral clinic focused exclusively on veterinary dentistry and oral surgery in NYC
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Operations ManagerAspca Mar 2021 - Aug 2022New York, United States- Managed daily operations of newly-opened, community-based clinic, with a focus on providing excellent client experiences, problem solving, and crisis management- Acted as primary liaison for all operational, facilities, and revenue management needs including inventory tracking, adherence to SOPs and labor laws, and financial reconciliation- Supervised contractors and vendors working onsite to ensure a safe, secure, and clean environment- Collaborated interdepartmentally and optimized case management tracking, patient transfer processing, and IT issues impacting clinic operations- Improved direct reports’ communication and client care skills by working side-by-side, delivering consistent support and direct feedback, and modeling effective de-escalation techniques -
Hospital Floor ManagerAspca Sep 2019 - Mar 2021New York, New York, United States- Provided daily management of 40+ hospital employees, including 13 direct reports- Coached staff in appropriate handling of adverse client/patient events or employee conflict- Monitored staff efficacy to ensure excellent patient quality of care and the consistent practice of organizational core values- Created and standardized onboarding and training plans to ensure consistency- Authored and revised operations and medical SOPs in accordance with current practices- Conducted annual performance reviews and quarterly, formal one on ones with direct reports to maintain strong relationships, provide clear direction, and encourage development opportunities
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Community Program ManagerHumane Rescue Alliance Oct 2016 - Aug 2019Washington D.C. Metro Area- Planned and executed monthly high-volume surgery clinics, annual volunteer events, and biannual community events- Developed and maintained relationships with community advocates and leaders, including elected officials, to increase engagement and achieve program goals- Moved program into organization-wide processes that increased efficiency and resulted in a 500% volunteer pool growth- Stewarded community relationships for newly created program resulting in a 10-fold increase over expectation in participants- Collaborated interdepartmentally to grow organization’s capacity for care- Promoted and provided outstanding customer service to community members for all program-related inquiries- Created and managed SOP library ensuring program management remained evergreen -
Business Operations AnalystThe Advisory Board Company Apr 2016 - Oct 2016Washington D.C. Metro Area- Worked with stakeholders in a multitude of specialties and departments to identify business requirements, and translated those needs to Salesforce engineers- Solved workflow issues through training CRM power users- Planned and led demonstrations, user acceptance testing, and new software training -
Manager, National Help DeskAlley Cat Allies Nov 2014 - Apr 2016Washington D.C. Metro Area- Advised, guided, and supported individuals, organizations, government agencies, and elected officials- Participated in hands-on activities, such as mediation and training sessions- Counseled local governments and state policymakers on humane approaches, including creating and amending ordinances and laws- Directly influenced and guided policy and programmatic change in many areas including Mesquite, El Paso, and Stafford, TX; Strafford and Springfield, MO; Lake County, FL; Little Rock, AR; Birmingham and Foley, AL; Carpinteria, CA; Livingston, NJ; Batavia, Plattsburgh, and Alfred, NY; Lafayette, LA; Loudoun County, VA; and Frederick County, MD- Consistently updated internal processes and procedures to streamline case responses, increase productivity for mission-based work, and provide mentorship to new staff members -
Veterinary AssistantCity Paws Animal Hospital Mar 2013 - Nov 2014Washington D.C. Metro Area
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ReceptionistKindness Animal Hospital Aug 2012 - Mar 2013Washington D.C. Metro Area
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Clinic AssistantNo More Homeless Pets Aug 2010 - Jul 2012Gainesville, Florida Area
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Data Collector & Field SupervisorWake Forest Health Sciences Jun 2009 - Aug 2010
Erin Robinson Skills
Erin Robinson Education Details
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Anthropology
Frequently Asked Questions about Erin Robinson
What company does Erin Robinson work for?
Erin Robinson works for Prism Veterinary Dentistry
What is Erin Robinson's role at the current company?
Erin Robinson's current role is Practice Manager at Prism Veterinary Dentistry.
What is Erin Robinson's email address?
Erin Robinson's email address is er****@****pca.org
What schools did Erin Robinson attend?
Erin Robinson attended Wake Forest University.
What are some of Erin Robinson's interests?
Erin Robinson has interest in Human Rights, Animal Welfare, Economic Empowerment, Poverty Alleviation.
What skills is Erin Robinson known for?
Erin Robinson has skills like Animal Welfare, Project Management, Grassroots Lobbying, Grant Administration, Salesforce.com, Social Media, Microsoft Office, Customer Service, Nonprofits, Community Outreach, Social Networking, Editing.
Not the Erin Robinson you were looking for?
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Erin Robinson
Ethical Open Science, Scientific Data Sharing And Collaborative Work PracticeBoulder, Co4wustl.edu, gmail.com, esipfed.org, cec.wustl.edu3 +158573XXXXX
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3fluffyco.com, timbuk2.com, propelrecruitment.com2 +151024XXXXX
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Erin Robinson
Washington, Dc4cssp.org, americanprogress.org, gatech.edu, gbpi.org -
4us.ibm.com, gmail.com, ibm.com, lenovo.com
1 +131544XXXXX
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