Create and manage a YouTube channel focused on global leisure travel via cruise ships, producing engaging content that resonated with the target audience. Handle all aspects of video production, from ideation to post-production, while optimizing videos for search visibility. Collaborate with brands to integrate sponsored content and actively engaged with the community to foster growth.• Travel the world while generating entertaining and educational content for a Total Addressable Market (TAM) of over 1 billion daily users on YouTube platform.• Increased subscriber base from 0 to 236 in 12 months.• Boosted channel engagement by 150% through targeted content strategies.• Utilize tools such as like LumaFusion, Canva, and StoryBlocks for professional video production.

Served as an Enterprise Agile Coach for the largest aerospace manufacturing company in the world. Specialized in training SAFE, Kanban, and ”Water-Scrum” teams across Boeing. Created and delivered custom training modules for all phases of Agile framework. As an Agile Coach focused on transformation and worked with leaders to implement agility through organizational changes. Key contributions included training, coaching, and mentoring new and existing agile practitioners across various Agile values, principles, ceremonies, frameworks, and plays to promote agile.Poised as an energetic self-starter who has worked in dynamic business environments on several cross-functional teams to foster team development, conflict resolution and negation in a dynamic global organization. Successfully worked with leaders and employees to help prepare and manage change so that its implementation of the Scale Agile Framework (SAFe) was successful propagated throughout the organization of thousands of individuals working on diverse engineering and technical teams.• Building of strong team culture and managing change • Developed senior leadership supporting Agile and Kanban teams • Architected technical practices supporting digital transformation• Implemented systems and frameworks • Focused on agility of leadership and teams • Critical change management acumen• Avid practitioner of “Lean” concepts • Strong understanding of Agile and Kanban • Solid communication skills and problem-solving

Agile Project Management 5+ years of experience within project leadership including planning, implementing and executing program plans5+ years of experience working in a production and/or manufacturing environment5+ years of experience developing and managing integrated schedules for complex technical projects and/or productsHave an MBA from Boston College Over 20 years' related work experience or an equivalent combination of education and experience.Continuously lead and developed Engineering Project Management Team. Used strong interpersonal and coaching skills that enabled our team to embrace and elevate a quality and safety minded culture. Supported team to drive a deep understanding of Lean principles, Project Management standards, production health and problem-solving model.• Submitted engineering design for US patent consideration • Mentor junior Project Managers within Project Office • Served as a Subject Matter Expert (SME) for Risk strategy• Served as a Subject Matter Expert (SME) for survey development • Provided enterprise classes for Project Management subjects • Developed template and tools for Project Managers• Supported leadership on “coded” projects • Developed custom Agile and Kanban training • Frequent travel to support goals and objectives

Served as principal interface for Airplane Level Engineering Integration (ALEI) Project Management Office (PMO) Project Managers to the rest of the enterprise. Focused on committing resources to mission critical project supporting Boeing Commercial Airplanes (BCA) goals and objectives. Entrusted with the admirative responsibility of day-to-day operations within the ALEI PMO. Managed Project Office portfolio of enterprise projects that impacted several airplane programs, quality initiatives, and “coded” projects. Maintained open avenues of communication across critical value chains.• Lead in a formal and/or informal leadership role • Responsive to senior leadership • Consistently supported business goals and objectives• Excellent Microsoft Word, Excel, Outlook, and PowerPoint skills • Acquired resources, provided Project Management resources for Engineering teams • Deep experience mentoring, coaching, guiding and leading the team• Avidly drove for process improvements • Encouraged and open, safe, and nurturing environment for new ideas • Encouraged Project managers to further their education and skill sets

Served as interim First Line Manager for team. Focused on:Managed employees who evaluate and ensure that products, services and processes comply with customer contract requirements, engineering requirements, company procedures and government regulations.Developed and executed business plans.Provided education and coaching on the Quality System.Developed and maintained relationships and partnerships with customers, stakeholders, peers, partners, suppliers and direct reports.Managed, developed and motivated employees.

Manage Program Level projects that deliver training solutions for Boeing employees responsible for building US Air Force’s Tanker Program. Key deliverables include supporting Learning Training & Development (LTD) staff in putting together custom and standard training curricula for Design Engineers, Mechanical Engineers, and Production Engineers working on the Tanker Program. Drive, implement, and support efforts to track Risks/Issues/Opportunities (RIO) that come out of the project work. Continue to be a strong advocate for customer base and drove the development of metrics that target key performance indicators on a regular basis. Continue to be a strong communicator and capable of understanding complex issues that occur on a daily basis while moving the team expeditiously towards their strategic objectives.Lead others and directed all phases of cross-organizational or business unit projects demonstrating proficiency in all project management areas in accordance with accepted project management standards. Identified risks and impacts and coordinate with the leadership to approve mitigation plans or changes to commitments. Strong communication and presentation skills; ability to interface with executive leadership, enterprise workforce, and internal/external customers or partners.• Implemented new Project Management templates that closely follow the philosophies of the PMBOK methodology• Brought more rigor to the team in terms of managing risk throughout the project life cycle• Experience with the Scaled Agile Framework • Strong analytical, communication and problem-solving skills • Implement standards and best practices to create business value• Identify opportunities for innovation, and process simplification. • Guided projects from intake, planning, and funding through implementation, validation, and business acceptance • Lead multiple teams and projects that involve cross-functional and/or cross-business domains

Assembled data from multiple sources using applicable systems. Applied knowledge of policies, procedures, and standard best practices to deliver informational or technical materials to customers, partners, suppliers and Boeing employees. Operated with limited supervision, participated with organizational leaders in the development and implementation of plans and objectives to meet requirements. Gathered data from multiple sources to compile or create a variety of complex reports for management reviews and tracking performance to plan. Researched and evaluated organizational administrative issues, identified options and recommends solutions to managers. Consulted on, and performs a variety of support services and served as representative/spokesperson for the organization. Developed, coordinated, and continuously assessed overall operations. Worked with leadership to determine the purpose and content of each meeting/review.• Introduced the use of Mind Mapping to the team to help articulate team’s value proposition and to differentiate BCA’s offerings from other HRG groups• Helped develop key metrics and presentation “deck” to quantify the efficiency of HRGI’s case loads for Director preparing for “road-show” of major production programs• Member of team to develop SharePoint site that centralized information for more than 10 thousand BCA, SSG, and ET &O HRG professionals resulting in the organization of multiple data repositories across HRG teams throughout several business units • Project manager on major initiative to introduce Lean principles into HRGI’s professionals resulting in greater collaboration and communication between disparate HRG communities across major business groups such as BCA, SSG, ET & O, and EEO and multiple core production programs

Results-oriented Sales Professional working with cutting-edge, industry leading and innovative internet marketing solutions for small to medium sized businesses• Work in a high-pressure, high-volume, and high-dollar value sales environment on a 100% commission basis while consistently exceeding sales quotas• Conduct market research and constantly identifying internet marketing tends and used data to enrich software solutions provided for clientele• Regularly participate in team discussions on honing value proposition message articulated to clientele to support software sales volume

Volunteered on a project management team to create a resource guide for East King County troops thereby increasing the troop’s ability to raise money through cookie sales, identifying learning activities, and document meeting locations in a resource guide • Wrote project charter, WBS dictionary, and final presentation for client• Assumed a leadership role on team and drove efforts to manage scope, schedule, and quality of project • Synthesized information to understand customers' circumstances, problems, expectations, and needs

Contract Positions – ERAT Enterprises, LLC (2005), Cabot Corporation (2005), Forrester Research (2005), The TJX Companies (2004), RPR Wyatt (2003), Clinsoft (2002), OnTheFrontier (2001), Index Technology (1999), The Boston Globe (1998), The City of Cambridge YMCA (1997), Bank of Boston (1997), and Aramark (1989)Pro Bono Work – Girl Scouts of Western Washington (2011), Maya Whole Health (2010), Cortiva Institute of Massage (2010), Thailand - Frito Lay (2003), Waste Management (2003), Thai Asahi Glass (2003), BDA International (2003), Japan – KDDI (2003), Imperial Hotel (2003), and Vietnam – P&G (2003), IDG (2003), Glass Egg Software (2003), US Commercial Service (2003), and US - Key3Media (2002), Care For Them, Inc. (2000)

Volunteered to conduct a comprehensive Market Research engagement focused on studying inefficient operational issues, also helped to articulate strategic direction, and provided recommendations that positively impacted revenue streams• Introduced Balanced Scorecard to management team to help tie current operations directly to strategic initiatives• Identified comprehensive market survey to identify user preferences resulting in concise recommendations aimed at increasing profits, boosting employee morale, and capturing more market share

• Consulted patients on the importance of proper body mechanics and breathing exercises via SOAP charts resulting in a solid track record of exemplary client care and routinely took on increasingly complex treatment plans• Worked in school's student clinic performing 90 minute massages for a highly diverse population of clients with varying pathologies and treatment requests

• Assisted the group's licensed massage therapists by performing 90 minute relaxation and therapeutic massages for clientele presenting with a variety of chronic pathological disorders• Prepared SOAP charts that stressed treatment plans for client’s ADL’s emphasizing stretching, self-care, and range of motion

Worked with business partners, Development, Quality Assurance and Technology teams to define and implement technology solutions for Microsoft’s Partner Portal• Introduced Pareto charting to help identify areas of concern post-solution delivery resulting in efficient use of resources• Effective communication with domestic and international business partners resulting in better technology solutions• Managed enterprise-wide Agile projects while over-seeing budgets between $500,000 - $2,000,000 using Water-Scrum• Spearheaded performance testing, capacity testing, and feasibility testing resulting in more solid software/hardware solutions

Contracted to assist senior management complete a feasibility and efficacy study on implementing a Project Management Office to drive efficiency and contain costs in “whole life” side of the business. • Mentored “black-belt” and “green-belt” using Lean-Six Sigma methodologies on several process improvement projects• Used Six Sigma DMAIC to identify areas of inefficiency resulting in an increased ability to pick strategic projects• Solved strategic, operational, and technical problems by applying root cause analysis and formulating appropriate responses

Supported large enterprise e-commerce technology projects for Card and Consumer Banking in a mixed technology environment• Worked with a team of process engineers charged with implementing an Agile framework resulting in cycle-time reductions• Managed engagements that required a productive working relationship between bank, third party vendors, and technology resources resulting in quality projects that affected over 177,000 employees and millions of customers

Provided Lean-Six Sigma consulting services for clients looking to leverage their competitive advantage and maximize ROI through process improvement • Participated on a team of Management Consultants charged with researching, documenting, selecting and implanting a multi-million dollar Policy Administration System (PAS) and Claim Automation System (CAS) system for a life insurance company• Developed roadmap to implement Balanced Scorecard into boutique consultancy as a profitable part of its service offerings

Conducted in-depth analysis of business, designed marketing, communication, and management plan for fledgling business venture• Developed growth strategy using Scenario Planning and Balanced Scorecard methodologies, to identify key factors that increased company’s operating efficiencies, market share, and overall profitability• Provided operational support for field personnel resulting in closing more business

Lead all aspects of operations management, business development, IT planning, formulating infrastructure strategy, project management, performance reviews, and training for staff of 20 software engineers and consultants who were responsible for supporting 100,000 plus e-mail users within a networked, highly-matrix global organization.• Managed $1,000,000 project to upgrade crumbling highly used Blackberry/Lotus Domino infrastructure for 12,000 senior executives in less than 3 months• Engender work environment that supported “out-of-the-box” thinking and ad-hoc solutions to operational issues• Devised and implemented software solution that streamlined data retrieval for compliance litigation resulting in timely filings that saved the company hundreds of thousands of dollars in penalties and legal fees

Provided expert second tier technical support and managed team of 12 responsible for transferring 3500 + Lotus Notes users from R4 to R5, migrated 800+ GroupWise and 500+ Exchange/Outlook users to Domino environment and served as technical liaison (Project Manager) between U.S. and European IT departments• Chaired senior management sub-committee charged with integrating IT infrastructures• Negotiated and maintained software licenses, resulting in substantial annual savings• Researched, implemented, and maintained distributive technology solution (Lotus Sametime) for the enterprise, resulting in enhanced operational efficiencies, higher employee morale, and significant cost savings