Remitly's mission is to transform lives with trusted financial services that transcend borders. The customer always comes first in Remitly, where we aim to deliver on our promises to help customers.I am the Chief Operating Officer of Remitly Europe Ltd. I oversee the outsourcing framework and help to implement efficiencies and drive sustainable growth across Europe.We're just getting started!

Revolut operates a hub and spoke model. I managed the Service Delivery team comprising Complaints, Support and Core, Card and Acquiring payments related spokes of Revolut Bank UAB working closely with the central product teams to develop our capabilities and improve customer experience. In addition, I lead projects of strategic importance often involving expansion and operational improvements. My day to day was heavily varied filled with constantly solving new problems, coaching and… Show more Revolut operates a hub and spoke model. I managed the Service Delivery team comprising Complaints, Support and Core, Card and Acquiring payments related spokes of Revolut Bank UAB working closely with the central product teams to develop our capabilities and improve customer experience. In addition, I lead projects of strategic importance often involving expansion and operational improvements. My day to day was heavily varied filled with constantly solving new problems, coaching and developing my team and project managing significant changes. Show less

Helping to grow Revolut Bank across Europe

Operations at Revolut is a strange beast. It's a hybrid of different skillsets so there's never a dull moment. One minute you could be working on a business case for a new feature, the next you're speaking to an engineer about some specific part of a product or figuring out a new strategy around cost optimisation or growing revenue.I'm currently part of the Irish COO team working on standing up the Irish business. I've also had the opportunity to play a central role with colleagues in… Show more Operations at Revolut is a strange beast. It's a hybrid of different skillsets so there's never a dull moment. One minute you could be working on a business case for a new feature, the next you're speaking to an engineer about some specific part of a product or figuring out a new strategy around cost optimisation or growing revenue.I'm currently part of the Irish COO team working on standing up the Irish business. I've also had the opportunity to play a central role with colleagues in Revolut Business in migrating the European customers from the UK entity to the Lithuanian entity as part of Brexit related work.Read more about Ops at Revolut here:https://www.revolut.com/en-US/careers/team/operations Show less

I helped to build out our technology capability in order to ensure that Machine Learning and Analytics stakeholders could effectively and efficiently build models, develop insights and make better use of the data assets.

As part of the Technology Strategy team, I helped to identify and evaluate emerging technology trends to ensure that PPB can best position and evolve its Technology function. In particular, I delivered reports on Artificial Intelligence and The Future of User Interfaces making recommendations to senior leadership.

I helped to bridge the technical and business worlds across Paddy Power Betfair collaborating closely with stakeholders across multiple business units, Data Modelers, Data Architects and the Data Delivery team to formulate and provide data solutions to optimize the business value generated from our data assets.

Based in the Business Intelligence department, I was a member of a Group wide Enterprise Data Warehouse project.My principal areas of involvement were:- Reference Data Management- Solution Design- Data Modelling

Based in the Business Intelligence department, I was a member of a Group wide Enterprise Data Warehouse project.My principal areas of involvement were:- Reference Data Management- Data Quality- Data Profiling- ETL design- Data Modelling- Fit-Gap Analysis

I was a member of the Development team. The purpose of BIC is to provide the right information at the right time to the right people. BIC supplies thousands of users with daily, weekly and monthly reporting.My role was one of high variety. It required: - A keen understanding of how the business operates on the ground - An appreciation of the key metrics which are used to measure business performance - An in depth knowledge of how the data is sourced in order to produce… Show more I was a member of the Development team. The purpose of BIC is to provide the right information at the right time to the right people. BIC supplies thousands of users with daily, weekly and monthly reporting.My role was one of high variety. It required: - A keen understanding of how the business operates on the ground - An appreciation of the key metrics which are used to measure business performance - An in depth knowledge of how the data is sourced in order to produce the reportingKey Areas of Responsibility:- Data Management- Process Improvement- Report Development Show less

Worked as a Sales Assistant as part of initial training. Became familiar with how the business operates at store level

Assigned to a large multinational client operating in the telecoms section.As part of a team, helped to integrate the clients supply chain by bringing all local warehouses and suppliers onto one system. The supply chain improvement was driven through processes such as vendor managed replenishment (VMR), vendor managed inventory (VMI) and centralized purchasing.The key benefits to the client are better supplier collaboration and more information available for senior management to… Show more Assigned to a large multinational client operating in the telecoms section.As part of a team, helped to integrate the clients supply chain by bringing all local warehouses and suppliers onto one system. The supply chain improvement was driven through processes such as vendor managed replenishment (VMR), vendor managed inventory (VMI) and centralized purchasing.The key benefits to the client are better supplier collaboration and more information available for senior management to enhance strategic decisions.Key Areas of Responsibility:- Business Intelligence; worked with software vendor to design and deploy a dashboard where key performance indicators (KPIs) were summarized on a monthly basis.- Data Quality; tracked on a weekly basis the trend of four reports across nine countries. Identified opportunities for report improvement and the action required for each country toimprove their individual scores. - Testing; co-ordinated testing to validate the technical connection between a particular country and supplier. Resolved issues and highlighted defects as needed. Show less

Internship completed in the Product Development Department.Learned about the testing procedures undertaken in the manufacturing and research sides of the business.Responsibilities included the scheduling of maintenance, calibration and validation of equipment.

Internship completed on the M8 Motorway Project.Supported and assisted an engineer who was responsible for the construction of three bridges on the project.Responsibilities included analysing designs and subsequent calculation of quantities of steel and concrete needed to be ordered. Learned how to use advanced levelling devices and the use of GPS equipment to map out a construction site.