Primary Responsibilities: • Providing professional support to C level executive customers at Tenet Healthcare headquarters which include multiple departments on site, and remote.• Setup and maintain Cisco MX700/MX800, and Crestron AV equipment for conference meetings.• Assists with imaging, configuration, testing and delivery of windows 10 upgrade and migration.• Support Lexmark, Canon, Xerox, and HP enterprise printers.• Successfully managed and resolved all hardware, software, and networking issues in a timely manner while collaborating closely with network/server administrators on projects pertaining the production environment.• Support Win 7/10 and Mac OSX environments with Apple and Android phones and tablets.• Lead IT support rep for CEO board meetings on and off site.• Coordinates and works with third party on infrastructure projects.• Trained multiple new coworkers on procedures, ticketing system Remedy, Active directory, and Inventory appliance KACE. • Completes Security and Compliance Exceptions for CEO and CFO to access sites.

Primary Responsibilities: • Lead Tech for a major distribution center build project. Installed 6 switches each inside 14 IDFs and accomplished layer-1 connectivity and IOS configurations. Installed/configured 500 Linux thin clients, 200 desktops/laptops, 600 scanners, 80+ VOIP phones, 20+ printers (HP, Zebra, and Plotter). Trained 4 new Techs on daily work tasks and processes. Directly supported 3K+ users in a 24X7 operation which fed vendor products into the Amazon distribution network. • Developed a Tech Training program that was adopted across the region. Reduced time to get Tech ready to work independently in 5 days vs 2 weeks.• Led IP camera install project. Blueprinted location and connection mapping.• Maintained and replaced 600 + IP surveillance cameras. Deterred product theft.• Installed and maintained 20 Kronos time clocks for a 400K sq. ft. building.• Established asset management for Dallas site and RMA process for defected equipment.• Participated in Kaizen events and executed daily production walks with Senior Leadership.• Executed Change Management network/system tasks for the FTW1 site.• Kept site IT documentation current and created proprietary local guidance.

Primary Responsibilities: • Migrated Cisco IP phones and network devices to multiple clients.• Implemented Voice applications such as Unified Communications Manager, CUC, IM&P applications for clients including Monster, and Princess Cruise liners.• Configured Cisco Routers, Switches, and Voice Gateways.• Deployed Cisco IP phones (7960 and 8850 model phones) to multiple schools, and hospitals.

Primary Responsibilities: • Activities center on testing hydraulic systems, and maintaining structure of aircraft utilizing flight and engineering theory.• Performed scheduled inspections, structural repairs, completed repair logs, preventative and corrective maintenance. Successfully completed deployment, earning multiple achievements and awards. • Performed leadership as lead air framer by replacing damaged aircraft while in route on return to squadron.