Eric Carter Email & Phone Number

South San Francisco, California, United States

Poway, California, United States

• Led a global team of 130-270 deploying and support personnel for $3B/year contracts across 17 customers.
• Oversaw aviation operations for 450 aircraft, ensuring safety and compliance in diverse conditions.
• Created $13M in annual savings by transitioning deployable personnel to low-overhead affiliate.
• Reduced contractual corrective action reports to just one minor report over the past 12 months.

Poway, California, United States

• Managed a team of 68, achieving significant reductions in repair turnaround times.
• Championed employee engagement as Executive Sponsor of the LATINX-GA Employee Resource Group.
• Strengthened team morale during the COVID-19 pandemic through transparent communication and inclusive gatherings.

Poway, California, United States

• Managed $650M/year logistics contracts for 174 aircraft at 22 sites, reducing Corrective Action Requests by 91% through standardized processes and rigorous audits.
• Achieved a 500% improvement in engine reliability by leading complex propulsion upgrades and resolving critical coolant system issues.
• Maintained a low attrition rate (<2%) by focusing on employee development and growth.

Greater San Diego Area

• Managed $53M in supply operations, reducing costs per flight hour by 47%.
• Led turbocharger upgrade plan to enhance aircraft reliability.
• Spearheaded $24M proposal, securing 15,000 additional flight hours.

Greater San Diego Area

• Supervised 184 personnel in providing administrative, supply and engineering support for 3 helicopters, 10 vessels and 1,200 Coast Guard personnel.
• Directed all aspects of human resources for 439 personnel including developing processes for hiring, pay and benefits, evaluations, recognition and disciplinary efforts.
• Managed $4.4M purchasing budget and $320K in parts inventory.
• Coordinated air operations including launch authority and risk management for 3 helicopters and crew conducting Coast Guard missions in all-weather conditions.

Norfolk, Virginia Area

• Supervised 230 personnel at aircraft depot maintenance facility during dynamic period.
• Directed comprehensive technical/integrated logistics support for 42 helicopters ($840M) throughout the United States to include life-cycle and acquisition management.
• Managed $59M parts budget, $8M operational expenses and $225M parts inventory.
• Directed integration/execution of $260M in multi-year, special project money to include upgrading the Coast Guard’s helicopter fleet with state-of-the-art technology.
• Developed and implemented lean and six sigma initiatives to streamline depot process reducing turn-around time from 325 to 217 days while eliminating 30 unnecessary contractor positions. Provided an additional.
• Resourcefully converted 5 Navy helicopters being retired to Coast Guard model to replace crash-damaged aircraft and increase fleet size saving $140M.

Sitka, Alaska

• Supervised 60 personnel responsible for all maintenance on 3 helicopters conducting Coast Guard search and rescue, law enforcement and other missions throughout Southeast Alaska.
• Developed and evaluated industrial maintenance processes including human work factors, quality control, inventory control, logistics and operations coordination to fly 2,100 hours per year while maintaining at least.
• Managed $9M aircraft parts inventory, $310K annual operating budget and $1M in ground support equipment.
• Directed training program & developed/maintained aviation maintenance & aircrew qualifications.
• Alaska-qualified H60 Aircraft Commander: pilot-in-command of $18M aircraft and five crew. Made life-or-death decisions with no supervision while performing multi-mission operations in Coast Guard’s most demanding.
• Maintenance test pilot for flight checks on helicopters following significant unit level maintenance requiring proper verification of all systems.

Tampa/St. Petersburg, Florida Area

Greater San Diego Area

Master Of Science (Ms), Quality Systems Management, 3.95

Bachelor Of Science (Bs), Civil Engineering