Edin Pekaric Email & Phone Number

Vancouver, BC, CA

• Provide weekly and monthly analysis to the executive team and board, reviewing prior period performance to uncover leading indicators. This has resulted in the highest volume of target attaining months since inception.
• Spearheaded an analysis to optimize lead routing to generate new ARR. Lead a conversion rate analysis that informed actions to recovery in a 16 month declining trend.
• Contribute to annual RCM planning modeling.

Vancouver, British Columbia, Canada

• Part of a team that re-organized the entire Go-to-Market structure at Clio, resulting in a step change in revenue performance.
• Compile reports, dashboards, and slide decks monthly along with insights for the executive team, reviewing prior period performance.
• Created, lead, and presented a weekly Go-to-Market meeting providing full funnel insights to sales and marketing team directors in order to drive performance to target.
• Contribute to the creation of forecasts and models across several revenue generating business units.

Vancouver BC

• Provide consulting, project management, and full-suite financial & marketing services to growing businesses by working with entrepreneurs, executives and investors to jump-start growth, improve brand visibility and.
• Specializing in systems designs, financial analysis, and development projects.

Vancouver, British Columbia, Canada

• Design and manage systems & processes for the GTM and Operations divisions of the business.
• Liaise with service vendors to best leverage a wide variety of tools in order to optimize the functions of the organization.
• Manage projects that touch multiple departments within the business to implement new tools and processes through various automations.
• Own a range of tools from Salesforce to a variety of connected apps & integrations.

• First Team Lead in the Canadian division of Bench Accounting; allowing me to develop processes and quality standards.
• Perform tests within the Canadian division of Bench to analyze feasibility of future expansions.
• Created and rolled out several tools that resulted in the company broadening its service lines as well as the increase of efficiency of production staff.
• Lead a team of associates that provide bookkeeping and tax filing assistance to a broad spectrum of small business clients.

• Managed a broad spectrum of 50 plus clients (based in the USA) while maintaining high quality metrics.
• Communicated with a portfolio of clients to assure the best possible client experience
• Assisted Team Lead with new associate training, client escalations, and quality standard training of the team
• Lead and heavily contributed in initiatives that built upon existing processes with the intent of a more efficient output.

• Assisted in developing programs to train employees of a large Authorized Apple Resellers to spread product awareness and knowledge.
• Part of the team that saw our designated reseller reach success as a top regional performer as opposed to its standard performance.
• Effectively engaged and interacted with customers to increase in-store revenue.
• Collaborated with reseller management to implement promotional events to drive increased revenue and enhance customer experience.

• Compiled data, generated reports, and formed presentation outlines for clients
• Worked closely in a team to meet deadlines on projects varying from technology consulting services to resource management and outsourcing.
• Presented closing project to key stakeholders of a multinational automotive client by the end of my internship

• Maintained top accuracy in regards to data entry and quality measures, even during early months of employment, over an average 20 hour work week while also attending full time university studies.
• Assisted customers with account maintenance with regard to their Quickpass toll bridge account over the phone, email, and in person, as well as processed payments and responded to general inquiries.
• In addition to regular duties, produced documents which were distributed to coworkers that reflected previous day personal statistics.
• During idle time, assisted management with maintenance of large business accounts by creating matrices to asses the most efficient way to consolidate accounts.