Erin Kehoe Email & Phone Number

Raleigh, North Carolina, United States

Raleigh, North Carolina, United States

Raleigh, North Carolina, United States

• Promoted to lead leasing, marketing, event planning, and collaborative stakeholder management functions for mid-tier student housing complex with 80% annual turnover. Hired, trained, and supervised 20–25 student.
• Achieved fastest pre-lease in company history after weekly audience/market analysis revealed opportunities for new partnerships, expanded social media marketing, and additional university markets.
• Increased closing rate 22% and met all 2021/2022 quotas by coaching leasing agents on sales processes and establishing effective protocols for managing database of inquiries and contact data for 1000 records/month.
• Improved event attendance by developing processes for soliciting and evaluating customer expectations, implementing a consistent calendar, and distributing newsletters regularly.
• Reached over 25% renewals after implementing aggressive follow-up strategy across multiple channels.
• Increased brand awareness by coordinating giveaways and mutual promotions with local businesses.

Raleigh, North Carolina, United States

• Promoted to drive lease closures through improved customer insights and enhanced marketing based on market trend analytics, competitive market research, and strengthened community partnerships. Collaborated on change.
• Achieved 100% occupancy for third consecutive year, including during COVID, by designing a new marketing/sales strategy that included social media cold contact and extended office hours.
• Grew organic social media following (45%) and audience engagement (400%) after implementing consistent posting schedule, engagement protocols, and new content that capitalized on trends.
• Improved online lead generation and prospective client response by initiating new product updates and photos.
• Boosted customer satisfaction and retention by adding loyalty events, member perks, and renewal bonuses.
• Improved pre-lease closure rates through effective pitch meetings and service for 12–25 new prospects weekly.

Raleigh, North Carolina, United States

• Hired to assess damage fees, collect payment, and perform general ledger functions for 928 accounts.
• Achieved 0% delinquency for the first time with better communication and meticulous account management.
• Concluded lease terms and settled residential accounts by performing diligent deposit accounting.
• Named Assistant Account Manager of the Year, 2019.

Raleigh-Durham, North Carolina Area

Attend all class sessions of the career exploration course, and weekly meetings with professor. Grade student assignments and record daily attendance. Design presentations according to syllabus objectives. Compose weekly emails, as well as communicate with students, answer questions and provide assistance. Perform any other duties requested by instructor.