Elias Planas Email & Phone Number

Vancouver, Bc, Ca

• Manage 5.5 Million IPv4 addresses and two /32 IPv6 resources for the entire company• Support the migration team in making sure each network elements have sufficient IP address capacity• Initiate an IP address top up process whenever a network element reaches 90% utilization

Vancouver, Bc, Canada

Responsibilities• Pro-actively manage Bell Network failures and alarms• Create trouble tickets and resolve customer impacting network issues • Provide first level escalation support and escalate to Level 2 support as required• Network surveillance to meet contractual obligations to Vancouver Convention Centre • Take ownership of learning new technologies; ticket resolution and Change Management co-ordination to improve NOC operational effectiveness • Responsible for the… Show more Responsibilities• Pro-actively manage Bell Network failures and alarms• Create trouble tickets and resolve customer impacting network issues • Provide first level escalation support and escalate to Level 2 support as required• Network surveillance to meet contractual obligations to Vancouver Convention Centre • Take ownership of learning new technologies; ticket resolution and Change Management co-ordination to improve NOC operational effectiveness • Responsible for the training of the newly hired NOC Analysts• Provide 24/7 pager coverage for NOC supportAccomplishments• Led NOC team to meet network availability metrics were met including 5 nines for Transport• Received corporate award for role played in a critical fiber cut and ability to reduce customer impact of the resulting wide area network outage• Noted for ability to perform Tier-2 level support including ability to resolve DWDM span issue to provide a temporary fix on a network trouble• Contributed to flawless international delivery of Olympic data, voice and video• Recognized for network analysis/issue resolution abilities and customer focus• Noted for work ethic and attendance Show less

Vancouver, Bc, Canada

Responsibilities• Responsible for network monitoring, troubleshooting and dispatch of field technicians• Troubleshooting and testing of customer circuits using Apparenet AppCritical software• Operate, maintain and monitor Transport and Data network elements including:- Nortel LH DWDM, OME 6500 and ERS 8600/5520- Lucent 800G DWDM, WaveStar OC48/OC192, DDM2000 OC03/OC12, LU and DACS 4- Cisco 5505 and 6509 Catalysts, GSR 12012 and ONS 15454- Fujitsu FLM- Marconi ATM… Show more Responsibilities• Responsible for network monitoring, troubleshooting and dispatch of field technicians• Troubleshooting and testing of customer circuits using Apparenet AppCritical software• Operate, maintain and monitor Transport and Data network elements including:- Nortel LH DWDM, OME 6500 and ERS 8600/5520- Lucent 800G DWDM, WaveStar OC48/OC192, DDM2000 OC03/OC12, LU and DACS 4- Cisco 5505 and 6509 Catalysts, GSR 12012 and ONS 15454- Fujitsu FLM- Marconi ATM switches- Tellabs Titan 5500 DACSAccomplishments• Achieved exceeds rating for 2008• Promoted to position of NOC Team Prime after less than 2 years in Analyst position• Able to adapt to 24/7 shift requirements• Received customer commendation for timely resolution of LAN performance issues• Noted for consistency in tackling difficult tasks and assistance of training new staff Show less

Burnaby, Bc, Canada

• Installation, commission and configuration of VoIP equipment including Quintum CMS and Digital/Analog Tenor VoIP Multipath Switch, Cisco AS5300 and AS5400, Multi-Tech and Waila Vgate gateways• Operation of Tangerine Connect 2.0 (VoIP Softswitch) and Quintum Call Routing Server• Maintenance and management of Harris 20-20 PBX switches and Versatel Network’s IQ4000 switch

Burnaby, Bc, Canada

• Provided Research and Development expertise for the implementation of Quintum gateways• Trained all NOC personnel about the operations and maintenance of Quintum VoIP gateways

Vancouver, Bc, Canada

• Operation and support of Lucent AnyMedia Access System• Installation of Cisco routers and Paradyne CSU/DSU at customer sites for Internet Access services• Maintenance of Nortel OC-48/192 optical multiplexers at POP sites• Physical install of Lucent CBX 500 Multiservice WAN Switch, Nortel Shasta 5000 BSN (Broadband Service Node), Copper Mountain Copper Edge 200 DSL Concentrator, Turnstone Copper CrossConnect CX100 and Cache Flow Server Accelerator… Show more • Operation and support of Lucent AnyMedia Access System• Installation of Cisco routers and Paradyne CSU/DSU at customer sites for Internet Access services• Maintenance of Nortel OC-48/192 optical multiplexers at POP sites• Physical install of Lucent CBX 500 Multiservice WAN Switch, Nortel Shasta 5000 BSN (Broadband Service Node), Copper Mountain Copper Edge 200 DSL Concentrator, Turnstone Copper CrossConnect CX100 and Cache Flow Server Accelerator 7000• Activation/De-activations of customer connections on Nortel DMS switch Show less

Cebu, Philippines

• Operate and maintain Lucent ISM-2000 and Siemens SMA 1&2 optical multiplexers• Utilize Lucent Integrated Transport Management - Subnetwork Controller (ITM-SC) to manage in excess of 500 SDH network elements and ECI’s DTX-240F (Digital Circuit Multiplier Equipment)• Management of SDH and PDH Microwave Radios: NERA NL 155, DRS 155, MDL, DMC & SRT• Selected for acceptance and testing with contractors for the new installation and commission of Hardened Remote Integrated Subscriber… Show more • Operate and maintain Lucent ISM-2000 and Siemens SMA 1&2 optical multiplexers• Utilize Lucent Integrated Transport Management - Subnetwork Controller (ITM-SC) to manage in excess of 500 SDH network elements and ECI’s DTX-240F (Digital Circuit Multiplier Equipment)• Management of SDH and PDH Microwave Radios: NERA NL 155, DRS 155, MDL, DMC & SRT• Selected for acceptance and testing with contractors for the new installation and commission of Hardened Remote Integrated Subscriber Line Unit (HRISLU) and ISM-2000• Monitor and troubleshoot alarms on Lucent 5ESS and Siemens EWSD switches Show less

Cebu, Philippines

• Taught Electronics, Mathematics and Telecommunication subjects

Bachelor Of Science In Electronics And Communications Engineering, Electronics And Telecommunications

Graduated with Honor (Cumlaude).

Electronics And Communications Technician